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Apple retail store selling iPhones, iPads & more in sleekly designed spaces.
Located In: The Westchester
Service Options: In-store shopping · In-store pickup
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Monday | 10AM–9PM |
| Tuesday | 10AM–9PM |
| Wednesday | 10AM–9PM |
| Thursday | 10AM–9PM |
| Friday | 10AM–9PM |
| Saturday | 10AM–9PM |
| Sunday | 11AM–6:30PM |
Address and Contact Information
Address: 125 Westchester Ave, White Plains, NY 10601 Phone: (914) 539-4530 Website: https://www.apple.com/retail/thewestchester?cid=aos-us-seo-maps
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Review Summary
Mitwa Patel
Great space and a super helpful staff.
T. M. Shamel
Service was trash lines too long not enough workers horrible experience
Madi Wheeler
They are the friendliest and most helpful people!! 10/10
Sura –
Get ready for a very long waitPurchased several phones, laptops and desktops from this store. Never spent less than an hour waiting – Some sales and geniuses are good and some very distracted and less knowledgeable. So it’s always a toss up for us as a family. If I am alone, it’s worse – an older woman doesn’t get much attention here. But I am locked into Apple products and I will stick with this store as it is convenient and there have been times I have had experienced help, although talked into purchasing something new
Angel Garcia
This Apple store is a joke. Went in to simply trade in my iPhone XS Max for a newer iPhone 11 and was told my iPhone was a replica and has been modified. When I bought the iphone from Verizon brand new and never had anything done to it. Unbelievable terrible experience with this unprofessional Apple store and employees. Would never go to this Apple store again. Zero stars if I could.
Tori Noir
The general manager was extremely rude to my mother and I. He refused to take accountability for making a mistake with my Genius Bar appointment, he made us wait outside on a line while others were served before us. He spoke down to customers.I would not come here again.Also, if you need actual technical support go to a computer repair shop. The employees do not know how to operate the system’s terminal to access and control the operating system.Everything they do at a store could be done over the phone if you’re unresolved on the phone then ask for them to refer you to an Apple authorized repair shop. I ended up going to a repair shop; what a waste of time.Computer engineers who have computer programming capabilities and hardware knowledge are not employed by this store.