Apple retail store selling iPhones, iPads & more in sleekly designed spaces.
Located In: The Galleria
Service Options: In-store pickup
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Saturday | 10AM–9PM |
| Sunday | 11AM–7PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–9PM |
Address and Contact Information
Address: 5085 Westheimer Rd, Houston, TX 77056 Phone: (713) 353-5471 Website: https://www.apple.com/retail/houstongalleria?cid=aos-us-seo-maps
Photo Gallery
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Review Summary
James Yee
They offer service to their products.
Blanka M
Staff is professional and helpful and I highly recommend the place.
Scott C
Great customer service and the employees are all very knowledgable.
Royall Nichols
Unbelievably poor service, should get no stars. Waited in line outside for 35 minutes while others behind me who also didn’t have an appointment, went in the store. Asked to talk to manager and discovered that, . as I was only interested in seeing and buying a charger, I didn’t have equal priority with customers wanting to buy a phone or watch. Clearly, this is the policy of this store. I had always felt very good about Apple and it’s customer service. I have bought many iPhones and iWatches in the Virginia, Tysons Corner store and had good service, even during the pandemic. The Houston store is a real disappointment. Recommend other reasonable customers go somewhere else.
Tim Farinholt
It’s an Apple store. My brother went in to get his laptop keyboard fixed bc the keys were sticky. They told him a 1-3 day turn around. Since he needs it for work he wanted to do it on a Friday. When he went back in they said it would take 7-10 which he will never be able to do.
Rose Duffey
Came here not realizing I needed an appointment. But a quick trip to lunch and back to the store at my appointment time, I was seen quickly and received great customer service. The staff was friendly and relatable, they got me exactly what I needed! I will for sure visit this location again.