3.9 – 19 reviews $$ • Clothing store in Santa Rosa, California
Aero OpCo LLC and its subsidiaries (collectively Aéropostale or the Company) is a specialty retailer of casual apparel and accessories, principally serving young women and men through its Aéropostale and Aéropostale Factory stores. We provide customers with a focused selection of high quality fashion and fashion basics at compelling values in an innovative and exciting store environment. Aéropostale maintains control over its proprietary brands by designing, sourcing, marketing and selling all of its own merchandise.
Trendy retail chain selling casualwear & accessories for young adults (some focus on kids’ apparel).
Located In: Santa Rosa Plaza
Service Options: In-store shopping
Hours
| Friday | 11AM–8PM |
| Saturday | 11AM–8PM |
| Sunday | 12–6PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
Address and Contact Information
Address:
1012 Santa Rosa Plaza, Santa Rosa, CA 95401
Phone: (707) 579-4337
Website: https://www.aeropostale.com/storedetails/?StoreID=780&utm_source=gmb&utm_medium=organic
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Review Summary
Diana Ferrari
I shop at this place and their costumer service is great.
Sandra Macias
Daryl the manager was not professional what so ever.
Chris Hernandez
in my opinion it is not pleasant to go shopping there are always clothes scrambled everywhere
Diana Ferrari
I shop at this place and their costumer service is great. When I did a return, the managers were very helpful. I do feel bad for them because I once witnessed a costumer being mean and disrespectful, but the managers handled the situation with respect.
Sandra Macias
The worst experience ever. Daryl the manager was not professional what so ever. I tried returning an item that was ripped with the price tag still attached and I even had the receipt but he still did not want to return my money. The area where it was ripped was where the security tag was attached and he said that he could not let me return it because that was not they’re problem and they were not responsible for how the item was sold. If you plan on buying from this store make sure you look at the item before purchasing it because if you try to return it and Daryl is there, you won’t get your money back. Daryl needs to take some customer service classes.As a manager, he lacks the requirements.
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