Address and Contact Information
Address: 1231 Greenway Dr #600, Irving, TX 75038 Phone: (866) 223-2274 Website: http://www.acecashexpress.com/
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Review Summary
London Kayy
I got my first check from my employer and i needed a place to cash it.
Shelle
I applied at the store and was denied due to the inquiries by Ace on my credit.
Cheryl Yount
I buy money orders here, friendly staff
Dennis Graham (ComradeMosin1959)
These guys were always polite and helpful. Cashed a check. Paid a bill or bills. They were always friendly and took care of my needs
Anonymous
I have been a loyal customer with this company for well over 3 years. Recently, I encountered an experience with a woman by the name of Shelia that was highly disappointing. I recently received a loan and called to inquire about acceptable payment methods to pay it off. The customer service rep I was speaking with was unsure and transferred me to a woman named Shelia at the corporate office that was unaware of who I was or what I needed once the call was connected. Shelia had the nastiest attitude with me and was upset that I was transferred to her, as if I was the employee that made the transfer. She was so rude, I had to ask her if she was having a bad day. Mind you I was already frustrated because it should not have been that complicated for a simple question to be answered. Shelia continued to interrupt me every time I would try to speak and was so rude I am concerned that she is a representative of the corporate office. I asked her how I file a complaint on her and she continued to try and get around providing me with the information. She then eventually hung up on me. I was shocked!
InspiredByJay
Someone used my social security number to get a loan in 2018. This means that there is no verification for identity in this company. I just found out about this event on January 21, 2020. I have inquired with the store near me. I was also able to get in contact with the store the person used. And I even called the corporate office. No one was able to help me and the corporate office has not returned my phone call.