High-end retailer carrying the luxury brand’s apparel, handbags, scarves & other accessories.
Located In: South Coast Plaza
Service Options: In-store shopping · In-store pickup
Health and Safety: Mask required · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 11AM–8PM |
| Friday | 11AM–8PM |
| Saturday | 11AM–8PM |
| Sunday | 11AM–7PM |
| Monday | 11AM–8PM |
| Tuesday | 11AM–8PM |
| Wednesday | 11AM–8PM |
Address and Contact Information
Address: 3333 Bristol St #1424, Costa Mesa, CA 92626 Phone: (714) 437-1725 Website: http://www.hermes.com/
Photo Gallery
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Review Summary
Cali Kaur
Nice place friendly knowledgeable staff.
M Hernandez
Had to walk away for understaffed location.
Owen Daily
Worst service from Naomi in my 5-year Hermès shopping experience.
christine bach
Staffs were not friendly and pretty intimidating. They never have enough stuffs in stock and variety of what you want. Staffs were not even passionate about their stuffs. The whole experience just destroyed my love and curiosity learning more about the brand. As a person who spent a lot with the brand at this store, I am pretty disappointed. They always told you that only 1 person allowed to be in the store at a time but they let other customers in as couples. The store manager was not even smiled or said hi to you.
A A
Rude !!! We made reservation! I drove an hour to get there. They said that you had to mention the reservation is for 2. That option was not given over the phone ☎️ Very disappointing
J. M.
This store is by appointment only now. Then I made an appointment 4 days ago and I wanna reschedule it. But the staff didn’t pick up my call and answered 6 hours later via text. That’s why I cancel my appointment. Their customer service is very rude. I’ll never visit again.