Wireless provider supplying phones, no-contract plans, accessories & repair services.
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Friday | 10AM–8PM |
| Saturday | 10AM–7PM |
| Sunday | 10AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
Address and Contact Information
Address: 400 E Santa Clara St, San Jose, CA 95113 Phone: (408) 564-4854 Website: https://www.metrobyt-mobile.com/storelocator/ca/san-jose/400-e-santa-clara-st
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METRO BY T-MOBILE – 1041 E Capitol Expy, San Jose, CA
COVID update: Metro by T-Mobile has updated their hours and services. 45 reviews of Metro by T-Mobile “The wait for customer service is freaken ridiculous!
Review Summary
Vero Moreno-Diaz
Really great service, products and prices!
Mcgyver
These people can’t even find time to answer the phone worst service ever
Damond Langford
Staff is very courteous and very good listeners!
Jose Esquivel
The best service of all, an excellent place where you can answer your questions. FRANCISCO is one of the smartest people I have seen in this type of business … a few weeks ago I had gone to pay my bill, and this guy convinced me to take 2 phones and 2 tablets, he explained everything in detail and I received a great price on everything. I personally recommend this store for the knowledge that the employees have.
Carlore87
I regret coming to this store in mid September. I was helped by this friendly person named Francisco. All he wanted was to fraud me and lied to my face. He added an extra phone line without my approval. My bill went from $120 to close to $170. He mentioned that there was a promotion on a specific tablet and free internet another big fat lie. I didn’t wanted to get a phone case, but he insisted because I would get it for $10 dollars according to him and that was a big fat lie when I saw my receipt (it was $15) very dishonest person I would watch out for this person.One more thing—-I USED MY CREDIT CARD here in this store, ONLY place I have used this credit card at in the last 8 months ( I don’t like using this credit card ) I’ve not used this credit card anywhere else but here and 2 transactions appeared on my bank account. My card info was stolen and it’s now being used on Amazon, I have a feeling that this person stole my credit card information. If you get help OR have been helped by FRANCISCO, check your BANK ACCOUNT. I’m been death seriously!!
Miguel Martinez, Jr.
Both sales associates are knowledgeable and very courteous in their customer service. I recommend this location above all others! Excellent!!