Cold Stone Creamery

  4.1 – 114 reviews  $$ • Ice cream shop

For more than 30 years Cold Stone Creamery Vallejo, CA has been serving up the finest, freshest ice cream, cakes, smoothies, frappes and shakes using only the highest quality ingredients, and of course, our signature process of preparing your custom ice cream creation on a frozen granite stone

Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.

Located In: Gateway Plaza

Service Options:  Takeout · No-contact delivery · No dine-in

Health and Safety:  Mask required · Staff wear masks · 

Hours

Friday11AM–10:30PM
Saturday11AM–10:30PM
Sunday11AM–9:30PM
Monday11AM–9:30PM
Tuesday11AM–9:30PM
Wednesday11AM–9:30PM
Thursday11AM–9:30PM

Address and Contact Information

Address: 173 Plaza Dr Ste 1007, Vallejo, CA 94591
Phone: (707) 553-2642
Website: https://www.coldstonecreamery.com/stores/20406

Photo Gallery

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Review Summary

Abhi Shek
Service was decent, and we would visit again if in the area.
Debra S
We enjoyed the ice cream but the staff were not happy & it showed.
Shauna Skiles
Great people work here!
Undra Boyd
I went in to the store to get milk shakes and notice one employee with her face mask below her nose and asked her to please cover her nose she ignored me then I asked another employee to ask her to please cover. Her nose which was also big and then she gave me a bad look and she then pulled it up only to fall back down and she didn’t cover her nose again I think if you want me to cover my face you should cover yours without having an attitude so they can keep there ice cream I’ll go to the store sorry but you lost my business and you should implement better work issues to cdc standards and leave employees home if the don’t want to abide by rules
Ruby Ramirez
No customer service at night. They didn’t smile nor thank their customers. One of the staffs had to redo my order and still made it wrong, their new flavor of banana bread batter. She kept using French vanilla ice cream instead of banana bread flavor ice cream. She also didn’t take the time to mix in all the ingredients for Founder’s Favorite.
Pamela Abulencia
Your ice cream is really good. However, your employees are not very friendly. And they do not follow the protocol during this pandemic…at least that one girl who was there today, saturday Feb 20, before noon. She had the longest nails…she did not wear a mask and did not wear gloves. Coming from the backroom, I don’t think she washed her hands. Restaurant employees should not have nails that long it’s a no no. Because even if you wear gloves, with nails that long, you can make a hole through the gloves. And that employee, she was by herself when I came, was not friendly. I hope you do something about it.
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