The Container Store

  4.2 – 248 reviews   • Home goods store

Chain retailer specializing in storage & organization supplies, including closet & shelving systems.

Located In: Plaza Escuela

Service Options:  In-store shopping · Curbside pickup · Delivery

Health and Safety:  Staff get temperature checks · Staff required to disinfect surfaces between visits · Safety dividers at checkout · 

Hours

Friday10AM–8PM
Saturday10AM–8PM
Sunday11AM–6PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM

Address and Contact Information

Address: 1100 Locust St, Walnut Creek, CA 94596
Phone: (925) 934-6662
Website: https://www.containerstore.com/locations/showStore.htm?store=WAC&cid=ns:maps:google:main-store:39-walnut_creek

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THE CONTAINER STORE – 1100 Locust St, Walnut Creek, CA

185 reviews of The Container Store “I may be a big nerd, but I love this store! They have great closet organizers, storage solutions, luggage/packing ideas, …

Review Summary

Sabine Balden
Excellent service, great staff.
Barbara Holmes
Terrible customer service by the management at this location.
John Brorsen
Very good experience setting up 4 closet systems with Alex.
Deborah Tragsiel
Amazing customer service all round! The virtual design process was great, and our design consultant was extremely responsive and wonderful to work with. The Container Store installation team did an amazing job demoing and building the closet. With the Elfa design the installation team had the closet built in one day. I am definitely going back to The Container Store to get my garage storage done.
Umit Alis
this is a fun store. people who are working here is very helpful. I could find everything I was looking for.
Barbara Holmes
Terrible customer service by the management at this location. My first experience with this store was bad one. On March 13, I placed a $500 order online and elected to use curbside pick up because shipping would take 5-10 days the website said “you can get your order faster with contactless curbside pick up.” I guess I missed the fine print.I went to pick up my order at the store on the 14th (like the it said at checkout) and was told it would be APRIL 14. ONE MONTH later!! All items were available on site in the Walnut Creek store and they needed one month to process my order. Again…shipping would have been to my front door by March 23 latest. That was shocking to me and I spoke to the manager who behaved as though he could care less so I canceled my order. I later spoke to general manager who was much more pleasant but didn’t do anything to resolve the issue. She told me that’s how all Container Stores process orders but that is not true. Only Walnut Creek takes a month for curbside pick up. I do not recommend using curbside pick up at this location.
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