Apple Sherman Oaks

  3.4 – 514 reviews  $$$ • Electronics store in Los Angeles, California

Apple retail store selling iPhones, iPads & more in sleekly designed spaces.

Located In: Westfield Fashion Square

Service Options:  In-store shopping · Delivery

Health and Safety:  Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout · 

Hours

Thursday11AM–8PM
Friday10AM–9PM
Saturday10AM–9PM
Sunday11AM–7PM
Monday11AM–8PM
Tuesday11AM–8PM
Wednesday11AM–8PM

Address and Contact Information

Address: 14006 Riverside Dr, Sherman Oaks, CA 91423
Phone: (818) 464-3080
Website: https://www.apple.com/retail/shermanoaks?cid=aos-us-seo-maps

Photo Gallery

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Review Summary

Eric Hasting
They have met with me quickly and have been able to solve my problem.
Alexander Timofeev
2+hours waiting time, lines, funeral music, incompetent personnel.
Leanna Mae
2 hour wait mid day on a weekday with snotty rude employees.
M Rice
Very organized and clean. We made an appointment online to get a new battery installed on an IPhone and arrived on time. We were met by a sweet woman out front who immediately checked us in on her IPad. We were told to stand on a designated circle until called. In 5 minutes a sweet and polite employee named Cole came out to get us…once inside, he examined the phone and asked us to come back in 1 hour add a half. Sure enough… we came back at the exact time he told us and the phone was done and waiting for us! Wow! Super efficient and Cole was fantastic. ⭐⭐⭐⭐⭐
Rick Mann
In tiny print on the website it has vague wording about needing a reservation, but it actually says “walk in.” I came in ready to buy something and leave, and they were unwilling to help. Absolutely no effort to accommodate. This is not Kawasaki’s Apple.
Linkinii
Apple prides itself in its image, but it’s simply not working people-wise at this location. Similar to a high school theater trope, this team seems diversified yet pretentious, disorganized, and flat out rude. Expect to wait if you have an appointment. Expect to wait if you have questions. Expect to wait in any circumstance, with teammates just huddling into their own cliques. After 3+ visits, with and without appointments, it’s safe to say this team sucks.
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