3.9 – 213 reviews • Cosmetics store
Ulta Beauty is the United States’ largest beauty retailer & premier destination for cosmetics, fragrance, body, skin & haircare products. Shop over 25,000 products from approximately 500 brands across all price points including Tarte, Redken, TULA, & Valentino. Plus, exclusives like Kylie Cosmetics, PATTERN, florence by mills, Juvia’s Place & Ulta Beauty Collection. Conscious Beauty at Ulta Beauty offers vegan, clean, cruelty-free products in sustainable packaging with brands committed to making a positive community impact. We’re also offering several ways to shop safely, including in-store shopping at select locations, & limited-contact curbside & in-store pickup. Salons are open in stores, but beauty services will be limited.
Chain with a diverse selection of cosmetics & other beauty products, plus on-site salon services.
Located In: The Market Place
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
Thursday | 10AM–9PM |
Friday | 10AM–9PM |
Saturday | 10AM–9PM |
Sunday | 11AM–6PM |
Monday | 10AM–8PM |
Tuesday | 10AM–8PM |
Wednesday | 10AM–8PM |
Address and Contact Information
Address:
13676 Jamboree Rd, Irvine, CA 92602
Phone: (714) 573-2675
Website: https://www.ulta.com/stores/irvine-ca-736
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Review Summary
K S
Great customer service and folks look happy to work here
Ivy V
Terrible service, unhelpful, unorganized checkout process
Vivian Boswell
Staff very helpful and good prices.
Marissa Desgranges
I strictly shop here for my makeup/skincare needs. There is a lot of open products from other customers opening packages and using them in the store…I don’t want to buy products that other people are touching and tampering with. The staff should be more hands on and when they see this happening they should tell them to stop and buy the product since they used it.
Bettina Vlad
I LOVE that they carry some MAC products. They are always super friendly and they rewards program is the best because you can claim point on any beauty service.
JL O
Worst Ulta experience ever! The manager needs to be replaced. This is NOT the first time so much of my time has been wasted here! I will never return to this store again! I would rather drive to Lake Forest where the staff and management are extremely nice. I utilized a $10 promo for trying pickup -only after showing up does it tell you that pickups aren’t an option after 5 pm which was frustrating enough- so then I go inside and wait in line to pickup and the order update informs me that one of the items was out of stock which is obviously no fault of mine because when I placed the order it was in stock. But as a result of that item not being included I didn’t get the promo price on the item I waited over half an hour in line for and the email didn’t state the new balance/cost of the item that was still in stock which made it go back to FULL price! At full price I don’t need to rush to pick up and can buy this item any day. The whole point of dealing with the madness was to at least get a discount. When I pick up my item not only do they give me attitude but there’s no receipt provided to me with my pickup for me to be able to see the updated price right away so I look onto my phone online to see the new price and told the manager I would just rather return the item then and she tells me I have to start all over in THE BACK of the line! So much of my time was wasted and the promo rate should have been honored. Seems like a ginormous scam to try to get your business and then after bringing you in they take away the discount price that was already applied when I placed the order online to checkout- sounds illegal to me to be changing the price when they are suddenly out of an item that conveniently has them negate the promo price from the rest of your items for no longer qualifying when no one informed you in advance or gave you the opportunity to replace it with a different item or anything really to be fair to the customer. And the manager was so rude towards me that I would never go back to that store! She even had security stare me down in line while they gossiped about me like little school girls just because I wanted the promo price to be honored – they were extremely unprofessional! And dealing with immature adults like this at a business when I’ve more than earned my dollars at work while taking care of covid patients all week really irked me even more. It’s good for Ulta that they have other Ulta stores in my area or they would be losing my business altogether because of the way I was treated. I’ve never had these kind of horrid stories from any Sephora stores! And most products are carried at both of these stores!
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