Wireless provider offering cell phones, data plans, Internet devices & accessories.
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Friday | 11AM–7PM |
| Saturday | 11AM–7PM |
| Sunday | 11AM–6PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
Address and Contact Information
Address: 1192 E Imperial Hwy, Placentia, CA 92870 Phone: (657) 315-6453 Website: https://www.t-mobile.com/store-locator/ca/placentia/imperial-hwy-rose?y_source=1_MzIxNzUxMC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Related Web Results
T-Mobile Store at 1192 East Imperial Hwy, Placentia, CA | T …
This store serves T-Mobile and Sprint customers. Are you ready to upgrade to the new iPhone? Maybe you are looking for a new Android device from Samsung, …
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Store hours have changed due to COVID-19. T-Mobile Authorized Retailer. Imperial Hwy & Rose. 1192 East Imperial Hwy, Placentia, CA, 92870.
T-Mobile Placentia, CA 92870 – Last Updated June 2021 – Yelp
Reviews on T-Mobile in Placentia, CA 92870 – T-Mobile, Apple Brea Mall, Rikiwireless Wholesale, Mobile OC iPhone Repair Center, Verizon, CellSpot- Tustin, …
Review Summary
C1x James
5 star service 5 star products 5 star experience.
Tim Bekmaz
Management expects the staff to charge them with a battery bank.
NoFunRacing dizi
I have been a Verizon customer my whole life.
C1x James
I just switched over from Verizon to T-mobile today and upgraded my cell phone to the iPhone 12 Pro max. The workers here were super nice, sociable, and swapped me over within 10 minutes. No gimmicks, no nonsense. They ported over my number, explained the process in detail and I was on my way. 5 star service 5 star products 5 star experience. The associate named Duncan is the best there, he walked me through everything I needed to know and transferred all my contacts, pictures, etc to my new iphone 12 pro max. Best wishes man! Much thanks! C1x
Deanna Garcia
Duncan was very nice and patient with my mom and I answered all the questions we had understood our situation and was very helpful. I would definitely come back here for anything else I need
Linda Pesner
I came in on Monday night to move a business account with 8 phones over. Everyone was helpful and told me how easy it was and not to worry. After some trepidation, I activated 8 lines without porting anything and came back Tuesday to start moving numbers.First, they told me that two of my phones were not compatible, after assuring me the night before that all Verizon phones were compatible. Lo and behold they were not. $217 later I know have two new phones that I had not needed to change or upgrade. After purchasing the new phones, I was told it would take several hours to port the numbers and I specifically requested a Scottsdale area code on one that was never completed.I came back at 4:30 to port two additional numbers and exchange an I Phone on the promotion. They said it would take 30 minutes but 4 hours later no port and to top it off they entered the wrong pin and I was unable to access the account via 611. I was on the phone with several agents and told them to NOT PORT, and I was not going to switch due to all this confusion. They refused to listen to me because, guess what, I did not have the correct pin. One agent even went so far as to accuse me of FORGETTING the pin I gave them. (It was my Verizon Pin which I wrote on a sheet of paper, so highly unlikely that it was me. At 9 pm, I put back in my Verizon Chip and was able to get my work done.On Wednesday morning, my phone stopped working. When I called Verizon 611, they had no record of my number. so, I went back to the T-Mobile store. The gentleman said, “Oh so sorry, I saw your number did not port because I made a mistake and put in a dash, but I fixed it now.” So, after I notified the store manager by text and the 611 that I did not want to change, your company changed my phones anyway. I have now wasted 10 hours and was without a phone for most of Tuesday. While in the store, the assistant manager is rude and unhelpful; kind of like this happens all the time and she doesn’t want to deal with it. > I am stuck and unable to get my work done. Her resolution was that I go to Verizon, and resign up thus losing my plan that I had had for 15 years. I asked for the district manager or the owner’s information on the franchise, and she gave me a bogus email that bounced back twice. I called 611 asking for that information, and they were unable to even find the store listed or anyone that I could talk to.This should not have been this hard. The funny thing is the manager Stephanie assured me you were really concerned about customer service. I am sorry, but my experience has not even remotely shown that. I am sorry I ever walked into the store or considered using your services.