Located In: Brea Towing
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required ·
Hours
| Thursday | 9:30AM–6PM |
| Friday | 9:30AM–6PM |
| Saturday | 9:30AM–6PM |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 9:30AM–6PM |
| Wednesday | 9:30AM–6PM |
Address and Contact Information
Address: 515 W Lambert Rd, Brea, CA 92821 Phone: (714) 256-6700 Website: http://www.socalmotorcycles.com/
Photo Gallery
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Review Summary
Jc Mngya
Fast service professionals and clean quality service
John Peake
The low mileage bike was super clean and the transaction was a breeze.
J DoubleU
Friendly staff variety of bikes to choose
Cortni Joyner
Bought a T120 Ace from John. Above and beyond salesman. Didn’t just sell the bike. I rode a 2011 T100 before this, so he took me outside to make sure I knew all the newer controls and features, modes, and even made sure I could get the bike up on the center stand (at 5′ 2, its harder than it looks). He made it all fun and easy. Bought the bike on a Saturday and he called to check in Tuesday (the first day they were open after Saturday). If you’re looking to buy a bike, especially a Triumph, go see John.Forgot to mention, when we sat down to do our paperwork I asked about delivery. It wasn’t super busy at the dealership on this particular day. John said he would take care of it and disappeared for a few minutes. When we finished paper work and came back out onto the floor, John told me they were getting my bike ready to deliver, but wanted me to take a picture with it before I left. When we went outside it was already gone! “Well looks like it’s on its way. It’ll be right behind you on the freeway.” Sure enough, we pulled into our garage and got a call that they were pulling up outside. Seriously…ridiculously good customer service from beginning to end.
John Doe
I saw an ad on cycletrader.com for a 14000 bike on sale for 10999. What a great deal, right? It’s such a great deal that you can’t help but check out the dealer’s website. That’s how they get you to their site. That’s how they get you to call. The 10999 price tag isn’t the price at all, but everyone knows that. It’s a well known fact that there are going to be fees added to the sticker price at any dealership you go to. The amount of those fees and why those fees are added is good to pay attention to. Some dealerships inflate fees or even add bogus fees to get some extra cash, so it’s really important to examine everything on the sale summary. A freight fee is standard at any dealership. The cost to get the bike to the dealership has to paid by someone after all, and it’s common practice to have the customer pay for this. The freight fee So Cal Motorcycles was charging is $799. A freight fee is normal, but $799 is quite high. The next fee on the sale summary was a $599 fee for handling. Basically, it’s a fee added for the dealership to prepare the motorcycle for sale. $599 to prep the bike is a bit much. I contacted four other dealerships selling this same bike to compare freight and handling fees. So Cal Motorcycles had a combined freight and handling fee $550 more than the second highest of the five. There’s also a doc fee (pretty common) of $85 on the summary. Doc fees are bogus, and a simple Google search will explain exactly why you’re charged this fee (they simply want your money). A common reason you’ll hear from a dealership as to why this fee is added is because they have to handle the paperwork and everything necessary to sell a vehicle like dealing with the motor vehicle department, financing paperwork, etc. For whatever reason a dealership justifies a doc fee being added, the bottom line is that it’s there to get as much of a profit from the sale as possible. I could be wrong, but I believe CA has a limit of $55 for this fee. Some dealerships are cool and don’t even have a doc fee added to your final bill, but it’s not common to find one without it and even harder to find a dealer that will waive it. There were some other fees the government imposes, so no biggie there. Also, for some reason they were charging $54.88 (not tax, just marked up prices) more than the combined retail price specified by Triumph for all of the accessories I wanted added to the bike. The salesman said many many many times (like a lot of times) that they’re the number one Triumph dealer nationwide and they have the best prices and they’re the best around and no one is better than them, etc etc. as it turns out, they’re not the best and they couldn’t match a competitor. You can call yourself the best over and over again, and if that makes you feel good then you do you. Even after the fees, it’s an okay deal, but it would be an even better deal without the inflated freight and handling fees and the low sticker price to trick you and get you in the door.What truly prompted me to even leave this review was the fact that the salesman raised his voice and got defensive when I pressed him further regarding the high freight and handling fees and as to why they couldn’t match a competitor’s price. He then promptly hung up the phone. Every time I voiced a concern regarding price, the salesman’s reply would include that their prices are the lowest in the country and that So Cal Motorcycles is the best, as if I wasn’t told dozens of times already. Also, I was quoted almost 1200 for labor to install the accessories. I wasn’t told how many hours I’m being charged. To compare, the dealership I chose to do business with charged me 850 for about 8.5 hours.85 doc fee600 markup, freight and handling55 markup, parts350 markup, laborTOTAL saved, 1090But hey, So Cal Motorcycles, they’re “the best!”It was John. John was the salesman I worked with. John’s “the best” and he’ll tell you all about it.The day after I left this review I got a voicemail from Chris asking me to call them because they found a little bit of savings. Nah. John ruined it.
Wayne Velasco
Fantastic bikes and the best deals in comparison to other stores throughout California. John was amazing and efficient when helping me purchase the bike. 5 stars for that part. Do NOT order delivery unless absolutely necessary as they work with another delivery company. Essentially, what you will expect is that they keep changing the expected delivery date without saying a date range from the very beginning which makes it difficult to plan with your schedule. In other words, you work with THEIR schedule. So make sure to bring U-haul or your own truck to pick up the bike.