Art Gonzalez
Great place friendly people management and sales team a great
Steven Hannah
Good service department , knowledgeable service writer’s and service manager
Elisha Watkins
Exceptional customer service paired with great options for a new vehicle
Evangelos Letsos
The team made sure I was well taken care of with car service, comprehensive safety inspection, and service recall as well as alignment. Very reasonably priced. Omar of the service department is very professional and awesome!
Eric Banaga
Tl;dr: Victor Figueroa was amazing (please ask for him and tell him Big Kahuna sent you. He doesn’t know what that means, I just thought it’d be funny for Google referrals to say that). Just bought the car today, in and out in 2 hours. My wife and I were shocked how chill and efficient of a dealership experience we had including the sales/finance manager. If you’re a parent ( or have the spirit/joke of a dad, buy a van. We can be friends and do Pacifica Hybrid meet ups like cool people who own Teslas and Minis do but we go to a Krispy Kreme and compare child car seats and talk about chores we do around the house that have now become our hobbies.—-My wife and I already own a RAV4 and one night we were asking ourselves, how can we even be MORE suburban parents of 2 young kids? and then it came to us. We need a van. I’ve always wanted one growing up and envied my friends rolling up to middle school in their 1998 Nissan Quest. Better late than never.I’ve been following KBB, Driven Car Reviews, Doug Demuro, and other car YouTube channels and they’ve all been raving about the Chrysler Pacifica Hybrid for the past few years and how it’s been out scoring equal or better than the OG Odyssey and Sienna. I went on Costco’s Auto Program and they partner with Chrysler WC so I gave my info.If you want a Jeep, Dodge or Chrysler and you live in the Bay Area, stop what you’re doing and call the dealership and ASK FOR Victor Figueroa. I’ve bought 3 brand news cars in the past 9 years and been to more dealership than I can count. I’ve worked in sales for almost a decade so I know when people are lying and being aggressive. Do you KNOW how you have a good seller? You don’t feel like you’re being sold to. Victor was incredibly responsive via email, we spoke for 30 minutes on the phone and he invited my wife and I in for a test drive and made himself available for us.When we arrived to the dealership (all employees wore masks/socially distanced and a worker was sanitizing common areas so we felt very safe in the building) Victor was super welcoming and asked us questions about our lives and really listened to what we want and what we could want in the future. He never tried to pressure us to do anything we didn’t want, remembered what we told him, and was really like a friend during the whole process. We work from home and were on tight schedules and he was 100% understanding and respected our time. We emailed through the evening and agreed to come the next day.Fast forward to today. He had the car detailed and ready when we pulled up. We signed the papers. BAM. We settled on what we wanted and they ran our credit. Boom. We went to sign off on paperwork with finance. SMASH. We were done in 2 hours. There was ZERO pressure to get any add-ons while they still informed us of what we should get but we politely declined.On our way out, he already charged the plugin-hybrid battery to 100%, filled us up with a full tank of gas, personally got a few extra spots detailed and put a big bow on the car and took a pic for us. That’s how you sell a car and build loyalty. 100% telling all the parents at our daycare to come here and also all our fellow Google-ites.As Fort Minor(too old?) said, remember the name: Victor Figueroa. Thanks for the help and we love the new car!
Emek Tuzun
Did a quick oil change here. Charles welcomed and checked me in. Great communication, quick job, clean place… 1 hour in and out. Thanks!