Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 3062 E 9th St, Oakland, CA 94601
Located In: Fruitvale Station Shopping Center
Service Options:
Hours
| Thursday | 9AM–4PM |
| Friday | 9AM–4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM–4PM |
| Tuesday | 9AM–4PM |
| Wednesday | 9AM–4PM |
Address and Contact Information
Address: 3062 E 9th St, Oakland, CA 94601 Phone: (510) 434-5250 Website: https://www.bankofthewest.com/customer-service/branch/california/oakland/3062-east-9th-street.html?icid=yext_search_268
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Bank in Oakland, CA | Bank of the West
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Review Summary
Meagan Speagle
But thirdly, the best thing is the staff because they are amazing!
walter craven
Poor experience with lack luster support and management.
Karen Norman
Great customer service
Judy Jones
I have tried for two months to get my lien release! I have called six times to various numbers, been on hold for nearly a total of two hours…thirty minutes again today… heard the same dang prompts a jillion times and still no help! I would NEVER recommend this company. Company personnel try to be helpful but THEY ALL say the same thing….they cannot help as they are only a branch with no records or authority! This is unacceptable. Again, I would NOT recommend this company! They gladly took my monthly payment for 5 years plus but they can’t give me my lien release!! Why???? They tell me it’s paid off.
Zugeyli aguilar resendiz
No communication of any type between customers and bank and. poor management.
Meagan Speagle
First, Bank of the West is one of the few banks that has said, it is not going to invest in oil/and oil related, companies any more. Hopefully they stick to that. Secondly, they have Operation Hope in the same building; which is a great company for people who haven’t had the opportunity to learn balancing a checkbook, save to get a mortgage, and build a business. But thirdly, the best thing is the staff because they are amazing! Bank of the West, on 9th St., manager (Yolanda) has helped me in several situations. She is gone above and beyond on several occasions for me. I truly value her advice.