Located In: Del Monte Shopping Center
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
Address and Contact Information
Address: 910 Del Monte Center, Monterey, CA 93940 Phone: (831) 649-2329 Website: https://www.t-mobile.com/store-locator/ca/monterey/del-monte-center-munras-ave?y_source=1_NjMzMTE2OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Review Summary
Lindsay
Highly recommend, the associates are very helpful!
Owen Lynch
Unfortunately this place had ‘I don’t know why…’ on repeat.
Sierra McKinney
The staff here is always so helpful and nice.
lynn dehner
proceede with caution and do not expect consistency or accuracy from the sales staff, they do try to be polite.the end of this story has yet to unfold. I will follow up with details. If all you need is a less expensive monthly fee then it might be ok ,although if my time were only worth ten dollars an hour I would have already waisted enough time in that store to have earned in time spent enough to purchase a very good Apple phone with vey service or a phone that works or good service, I 100% regret ever walking thru the door of this store., do not expect any service or a phone that works. I think you should know that this happened over the spring of 2021.
Nancy Dayton
Waited in line for 45 min to be told that as a Sprint customer, I would have to order a phone for upgrade online. There’s a big sign on the door that says this is the right place for service for Sprint customers. Not. Update: Dear T-Mobile. Thanks for reaching out. The email address you provided is not accepting my email.
Jalal M
Had a terrible experience with the costumer care guys and their supervisors. They messed up my order and they did a terrible mistake by cancelling it. They wanted to make me wait another month and a half to receive my phone.Luckily i came to t-mobile store at del monte shopping center and Keisha did excellent job helping me solve the problem. now i’m expecting to be getting the phone in 2-3 days.Thank you keisha.