Xfinity Store by Comcast

  3.3 – 452 reviews   • Internet service provider

Located In: Union Landing

Hours

Thursday10AM–8PM
Friday10AM–8PM
Saturday10AM–8PM
Sunday11AM–6PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM

Address and Contact Information

Address: 31055 Courthouse Dr, Union City, CA 94587
Phone: (800) 934-6489
Website: https://www.xfinity.com/local/ca/union-city/31055-courthouse-drive.html?CMP=ORG:OTH:BAU:ALL:COM:GEN:INT5446cc3b393b1

Photo Gallery

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Review Summary

周锋锁Zhou Fengsuo
Fantastic service, the best WiFi installation I ever have, like a breeze
Alex S
After shift hours they could have more people to serve customers.
Leslie Ramirez
Lack of customer service, rude employees, above all Unprofessional service.
Evelyn Ribeiro
I am giving the three stars because of the company itself. Constantly and regularly raising prices. Dividing channels into separate packages to have to buy into a higher priced plan if you want the channels that should all be together. And then when told you get a specific amount of channels, well, that is not true. I could go on.But, if I could give a rating for your customer service people, I would give all five stars to“Jesus Rodriguez”. As I listened to him helping customers, he was polite, understanding, very knowledgeable and never talked down to anyone. I was prepared for a confrontation but, it never happened. He got me a better price point on my service’s. I walk away satisfied with my encounter with him.I don’t understand why this company doesn’t review their customers records, to re-package for better pricing. Your competitors are not that far away.
Henrie Viola
HAVING EXPERIENCED OF NOT HAVING A WI FI INSTALLED IN MY SPONSORS’PLACE ( pre war residential house ) NONE CABLE AT ALL , IN PASSING I HAPPENED TO COME ACROSS THIS XFINITY FREE WI FI GATE WAY , I IMMEDIATELY ORDER MY NEW CHROME-BOOK IOS THROUGH AMAZON AND MAGIC XFINITY FREE WI FI GATE WAY PROVIDED ME AT ONCE AND GOD KNOWS IT HELPS ME TO COMMUNICATE WITH MY FAMILY AND FRIENDSMORE POWER XFINITY STORE BY COMCAST IT HELPS PEOPLE LIKE ME HAVING DIFFICULTY TO COMMUNICATE BY PHONE AND COMPUTERBLESS YOU MORE
Sharon Luther
I felt like the representative was more interested in policing the position of my mask than trying to help me solve the phone app problem.It is possible to be gracious and accommodating while enforcing the mask rules.Perhaps… if I was there to buy a new phone, for which they get a commission, I might have been treated differently. Ya think?In addition, I wouldn’t consider changing my phone carrier to Xfinity based on the service that I received from the rep today.It’s all about attitude. There are so very few service providers who are genuinely gracious and helpful.
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