Cypress Coast Subaru

  4.4 – 150 reviews   • Subaru dealer

Located In: Cypress Coast Automotive Group

Service Options:  In-store shopping · Curbside pickup

Hours

Thursday9AM–6PM
Friday9AM–6PM
Saturday9AM–6PM
Sunday11AM–5PM
Monday9AM–6PM
Tuesday9AM–6PM
Wednesday9AM–6PM

Address and Contact Information

Address: 2 Geary Plz, Seaside, CA 93955
Phone: (831) 394-8500
Website: https://www.cypresscoastsubaru.com/

Photo Gallery

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Review Summary

Diana Trapani
The service check-in staff were very nice and extremely helpful.
Jen Cosmas
They give attention to the customer and go the extra mile.
Greg Bayes
I had to wait for the service rep. to get around to calling me back.
Elaura
I have been bringing my Subaru here for 8 years now and have always trusted Hunter and Matt to take care of my car! They are kind, welcoming, and knowledgable. I never feel like I am being taken advantage of or talked down to and will continue to give them my business. A big THANK YOU to the Cypress Coast Subaru team!!
Devon Casey
I keep coming to Subaru dealerships to have my Forester serviced by authorized, confident, and trained Subaru technicians.Therefore, I am not pleased when I request an expensive 15,000mi maintenance and a tire patch only to be told to take my Subaru elsewhere to have the tire patched. The reasoning given was that a nail was “too close” to some other thing. No effort is made to really inform me of anything other than the basics. The words used were, “We don’t want to be liable.” Are you serious? I can’t depend on the manufacturer-certified professionals to fix a tire on their car? I wasn’t even up-sold on a new tire.Now I need to search for a tire shop I’ve never been to before that is willing to accept the responsibility for its work.Then I was lectured about the maintenance on the vehicle because a different Subaru did a thing. I’ve had much better communication and seen better effort from another dealership.No “results” of my maintenance visit were discussed with me beyond what can’t be done about the tire. My paperwork wasn’t explained. I just have a bunch of checkmarks next to various articles that are “good”, I guess. I’m not totally sure where my money went.I was perfectly friendly the entire time of my visit and now I’m a wad of cash poorer. Plus, my problem still hasn’t been fixed. I feel like I’ve wasted my time and money and that my business was forgettable. I don’t appreciate it. Don’t address this review unless you plan to make this right.
Mike Camera
Outstanding customer service. Took my 17’ forester there for PZEV emissions warranty after my local dealership was going to charge me $2200 for the same in warranty repair. Drove over two hours to have it done and I was in and out in less than 2 hours. Shout out to Matt in the service department for excellent service!
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