Social Profile : 
Service Options: In-store shopping
Health and Safety: Mask required · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 11AM–6PM |
| Friday | 11AM–6PM |
| Saturday | 11AM–6PM |
| Sunday | 11AM–5PM |
| Monday | 11AM–6PM |
| Tuesday | 11AM–6PM |
| Wednesday | 11AM–6PM |
Address and Contact Information
Address: 9560 Wilshire Blvd Suite #102, Beverly Hills, CA 90212 Phone: (310) 278-5500 Website: https://services.chanel.com/en_US/storelocator/store/chanel+beverly+hills-60871.html?y_source=1_MTQ5MzA2NzEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Review Summary
Social Media 55
Great service at this flagship location, friendly staff.
G S. V
They served water and the place is very well kept.
Sara Albana
Staff including Manager (Audrey) are extremely unprofessional at this location.
Cintha Anwar
This store is so beautiful and big! I was visiting my friend from Bay Area and decided to drop by and check out the store and I’m just blown away. They have a lot of inventory and Kerri who was helping me was about to help reserve a bag as well as some shoes that I was looking for. She’s so amazing and very sweet. We were able to have a natural conversation. I love SA who can hold a conversation beyond just a small talk. I wish I lived closer so that I can come back here all the time!
Roxanne Herrera
HOREDNOUS EXPERIENCE ! DONT KNOW WHERE TO START !Least classy and worst customer service .Starting with Joann the manager .1ST – COMPLETELY FELT RUSHED IN MY PURCHASE2ND – FELT FORCED TO PURCHASE WHAT WAS AVAILABLE3RD – ORDERED A BAG AND RECEIVED A USED DIRTY BAG4TH – BUT THEY WON’T LET ME RETURN MY UNUSED BAG5TH – THEY CHARGED MY AMERICAN EXPRESS CARD 2X’S IN ERROR OVER $10,000. UNOTHORIZED6TH – THEY WOULD NOT HONOR MY EXCHANGE AFTER ALL THIER MISTAKES.And I Drove 3 hours to that store 3 times and they wont honor my exchange but delivered a $4500.00 dirty Chanel handbag ..I NEVER TAKE TIME TO WRITE REVIEWS , BUT THIS IS THE WORST SERVICE EVER ! DONT RECOMMEND . EVER!!!
Sara Albana
Staff including Manager (Audrey) are extremely unprofessional at this location. They don’t answer their phones. When shopping at a high end boutique and especially when making a large $$ purchase the boutique should expedite shipping. Hermes store policy ships anything and everything via 2 day shipping. Purchases from here takes over two weeks to arrive and then if you need to return they don’t return if you need to because you’ve passed the 14day return policy.