2.3 – 41 reviews • Drug store
CVS Health is conducting coronavirus testing (COVID-19). Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays.
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Thursday | 7AM–11PM |
| Friday | 7AM–11PM |
| Saturday | 7AM–11PM |
| Sunday | 7AM–10PM |
| Monday | 7AM–11PM |
| Tuesday | 7AM–11PM |
| Wednesday | 7AM–11PM |
Address and Contact Information
Address:
7740 Rancho Santa Fe Rd, Carlsbad, CA 92009
Phone: (760) 753-5115
Website: https://www.cvs.com/store-locator/carlsbad-ca-pharmacies/7740-rancho-santa-fe-road-carlsbad-ca-92009/storeid=9528?WT.mc_id=LS_GOOGLE_FS_9528
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Review Summary
Peggy Stackle
Larger than others in my area, better selection, very helpful staff.
Srividya
Then I asked the pharmacist to check if they have it in the nearest facility.
Katie Feuge
Finally, I used the doctor’s office pathway and someone answered.
Elaine Louise
Whoever runs the pharmacy (and all the workers there) are extremely rude and nasty. I had to sit and listen to the pharmacy workers complain about having people in line to get medication. Saying “you better be quick because I want to be out of here at 6”. It shocked me. It’s completely unprofessional for any employee to do that let alone a pharmacy worker.
Ingrid De Alba
I have been waiting for an hour for my medication. They said they made a mistake and they didn’t put me down for being a patient waiting at the store. No apology, just “suck to be you”.
Katie Feuge
Used CVS on Rancho Sante Fe in Carlsbad, CA. Called no less that 16 times on May 9th and was disconnected using multiple phones. Also, each hold time differed in length before the disconnect. Finally, I used the doctor’s office pathway and someone answered. They sounded very busy and promised to call when my prescription was ready. On May 11th I called 3 times and even used the doctor’s office route to no success. So, I drove to the pharmacy to see if my prescriptions were ready. I waited in line and when it was my turn the employee working the cashier couldn’t look me up and said there was nothing there for me and directed me to the consultation window if I wanted to have them start getting a prescription ready. The lady there ignored me for 5 minutes meanwhile the phone kept ringing and I watched her hang up on people without ever speaking to them. She found my two ready to go prescriptions and told me to get in the back of the line so the man who directed me to her could check me out. There were three registers and only one was being used I might add. The line now had 5 new customers, whom were nice enough to let me pass because the heard what the lady had said. Upon checking out the cashier seemed surprised I had prescriptions ready that he missed. He verified my birthday on the prescription package as though it were different than what I told him. I had to tell him three times that it was my birthday, the very same birthday I gave him earlier.I’d give a 0 star rating if I could.
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