Hours
| Friday | 11AM–7PM |
| Saturday | 11AM–7PM |
| Sunday | 11AM–6PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
Address and Contact Information
Address: 369 S McDowell Blvd, Petaluma, CA 94954 Phone: (800) 934-6489 Website: https://www.xfinity.com/local/ca/petaluma/369-s-mcdowell-blvd.html?CMP=ORG:OTH:BAU:ALL:COM:GEN:INT5446cc3b393b1
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Review Summary
Sybal Janssen
Helpful staff, mistakes made by staff are quickly corrected.
Anthea Chan
I was in and out in 20 minutes with new service and equipment for our new home.
M. Rhode
Waited 45 minutes to return an old modem.
Jim Schroeder
Waited 50 minutes, one person ahead of me. Was there to see about new contracts, 3 people behind me got service first because had trouble with their phones through Comcast. They all got waited on before me. Lesson learned, just tell them you have trouble with your phone, and you can jump ahead on me too. Worst customer service around. Just like their equipment.
Paul Maurer
I was having issues with services that I need to change that I was unhappy with.tried calling multiple times could never get ahold of anybody try going through the online chat it was frustrating. Finally was able to make it into into the store I talked to Jackie at the front she helped me to the best of her ability and then when I was still unhappy with circumstances even though I was happy with her willingness to try she provided me with the manager Andrewwho was extremely helpful got me a better deal still not the one I was looking for but a better deal and a credit to my account. I left feeling happythen I got a call this morning saying that the deal that he had set me up with didn’t go through but he had found an even better one that was even cheaper than my original deal.so to say the least I’m extremely satisfied Andrew and Jackie both went out of their way tell me out I definitely suggest going into the Petaluma Branch if you have any problems
Marc Clough
The manager comes outside to check you in line electronically so they only let in as many customers as they have clerks and the clerks are very friendly and helpful.