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Health and Safety: Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Friday | 8AM–5:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM–5:30PM |
| Tuesday | 8AM–5:30PM |
| Wednesday | 8AM–5:30PM |
| Thursday | 8AM–5:30PM |
Address and Contact Information
Address: 9285 E 9th St, Rancho Cucamonga, CA 91730 Phone: (909) 481-3937 Website: http://www.havenautorepair.com/
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Review Summary
Tim Sheahan
Great place, broke down had it towed to Haven, great service great people!
Crescent Star
Clean office, smells good with tasty treats and coffee!
randell taylor
The owner accompanied me to my car and listened to my explanation.
logan c
I took my 2001 Audi TT Quattro in to get its A/C system issue diagnosed. Justin and the rest of Haven Auto’s team let me know they might have to hold onto the car for a few days, which was okay with me. turns out my car was ready the next morning before I woke up.I was sent a link directly to my phone which showed the issue at hand in full detail with pictures and explanation as well as a thorough inspection on the entire car.I have not yet gone through with the repair yet, but wanted to say great work to Justin and team!
Cameron Duncan
I do not like mechanics, I do NOT trust mechanics-however this shop went above and beyond to put my mind at ease with this whole experience… They are not cheap, but you receive the service you pay for.. they only use factory or better parts and they take pictures and videos of the work, and will send updates to your phone… I pray I do not need a mechanic again but if I do it will be with Haven Auto Repair… I am a happy customer
Ron G
If I could rate a zero I would, I would highly highly recommend that you get at least two estimates when dealing with this company. Who knows may be they just didn’t want to to the work.They will lie to you, they will charge you for things that don’t need to be done, and then over charge you. You are better off taking it to the dealer.I let them know that the engine light came on and test code P2646 Rocker arm control valve stuck open and to do an oil change. They got a hold of my wife let her know that it would be $110 for a oil change and $75 to do a diagnostic to read the code.So later on that day the contacted us saying they did the diagnostic test and it had a code P2646 Rocker arm control valve stuck. So I let the person know that I already knew that and wrote on the paperwork along with the key the night before. I must of hurt his feelings because all of a sudden his attitude changed an told me he does have the paperwork and this is his finding and then proceeded to let us know that it would be $600 to fix the Rocker arm control valve only a $45 part on the very high end. Then when I question him about the to other screens that needed to be replaced he got frustrated that I knew what needed to be done and told me it would not be included. We let him know we need to think about it, I immediately drove down there to pick the car up.When I got there they were very shady they told me to wait to wait 10- 15 minutes while they put the car back together then about 5 minutes later I saw the car drive by and thought to myself if they are working on it in the shop why is it coming over from a parking lot on the other side of the build. about 5 minutes later I went outside to talk to my wife letter her know they need to but the car back together and then she told me she saw it drive by as well then I noticed the car parked outside the garage. I went back inside and they told be they are almost done it would be about 10 minutes. So I went out side took a picture of the car sitting out side the garage. ( the tan Honda accord in the middle )Knowing the car was never inside the garage I went back inside and asked them what is taking so long the guy at the counter went in the office then some little kid came out and started blaming me that it was my fault because I did let him know I was coming and that the car was being worked on in the garage and that it was on the rack then I asked him again why is it sitting outside he proceeded to tell me it was on the racks as you can see by the picture it was not on the racks. Right after that I went outside and the other guy pulled the car up front and gave me the keys.The car was never on the racks never made it inside the garaged and from the time my wife and I saw the car drive by it never need any additional work or anything put back to gether.So because I questioned their authority and didn’t let them take advantage of us.. They got made at us and made us wait there for no reason for over half an hour. Ewww…they showed us!!!