Hours
| Thursday | 8:30AM–6PM |
| Friday | 8:30AM–6PM |
| Saturday | 8:30AM–6PM |
| Sunday | 8:30AM–6PM |
| Monday | 8:30AM–6PM |
| Tuesday | 8:30AM–6PM |
| Wednesday | 8:30AM–6PM |
Address and Contact Information
Address: 124 E Olive Ave #100, Burbank, CA 91502 Phone: (213) 266-5090 Website: https://posnation.com/
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Review Summary
Mandeep Singh
Terrible team, horrific software and non-reliable hardware!Response to the note about contacting me soon:Terrible team, horrific software and non-reliable hardware! The system was sold on a lie. The features discussed during phone calls and via email did not match the actual system. They tried blaming the initial issues on the credit processing company but later learned that their software was not compatible when accepting EBT cash. Then the software upgrade (May 29, 2021) began showing the same error and froze both of my POS systems on numerous occasions. Instead of resolving the issue brought on by their upgrade, they asked me sign up for monthly service or pay $239 dollars.Their keyboard has a mind of it’s on. At times the CAP lock is activated or the number lock. Their scanners are worthless. I’m being charged $200+ dollars for a wireless scanner that is available on Amazon for $100 dollars. Scanner reviews on Amazon clearly show that no one invested any time conducting a thorough research.Lastly, it’s missing the automated decimal point and the change due does not disappear automatically when initiating a new transaction.Instead of helping resolve their software/hardware issues I received an email from Will that they are cancelling my software service.I emailed my concerns to Cort, CEO, but yet to receive any response.Do you want to start your day asking yourself if your POS system is going to work or not?
Mehul Patel
Dear future customer,I have improved my ratings of POS nation from 1 star to 4 stars after having long conversation with their customer service and sales director. He looked into my issues and helped resolved most of the issues that we are having. I am very impressed with their effort to ensure all my previous complaints are resolved. I do recommend to consider POS nation if you are looking for on stop POS solution that includes hardware, software and full technical support.
Nick Ishanyan
if you are thinking about purchasing a pos nation stop and look somewhere lese.I purchased one in late aAugust 2018. The package came a few days later , 2 of the components were missing. They arrived 2 days later. we tried to set up , the printer didnt work. The people for training ( a third party) had no clue about the product . 5 days later i was not able to use the product i gave up and callede them to ask for a refund and a return . They didn’t want a return , became very agressive . Finally i ended up sending it back , up to today i am not able to get a refund. I can not imagine such horrible customer care.