Service Options: In-store shopping
Hours
Thursday | 10:30AM–3:30PM |
Friday | 10:30AM–3:30PM |
Saturday | 10:30AM–3:30PM |
Sunday | Closed |
Monday | 10:30AM–3:30PM |
Tuesday | 10:30AM–3:30PM |
Wednesday | 10:30AM–3:30PM |
Address and Contact Information
Address: 1446 W El Camino Real, Mountain View, CA 94040 Phone: (650) 968-6539 Website:
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Review Summary
Emily Risberg
Highly recommend this service.
Tracie Kiachian
He promised to give me back my vacuum and refund the money.
Arundhati Shukla
Steve responded to my voice mail immediately.
Kenny Pate
Super fast (same-day) and friendly. Found this higher pen deep inside my Miele vacuum. Really glad I brought it in for a professional to fix.
Michael Ulbricht
Old school business with a great repairman. Thanks Tony!
Tracie Kiachian
This store also goes by the name A Vacuum & Sewing Hospital – READ THE REVIEWS ON YELP – Terrible!!Do NOT bring anything here. They are both crooks and should be closed down. Tony, the sales guy (who acts like he’s your best friend and says don’t I know you?) will tell you your vacuum is too old to fix and will try to sell you a new vacuum (with no box, that has wheels that show major use, that doesn’t turn on and has clearly been refurbished). When I mentioned that I really liked my old one (that I brought in to get fixed), he cut the price of the new one immediately and pushed me to take it (all in the first 5 minutes). He finally agreed to fix mine, but claimed it was a motor issue – he was guessing. This would cost $100 because it required major work. I happened to return 20 minutes later (I didn’t like our conversation and was going to pick up the vacuum and take it somewhere else) and Tony had already started to fix it. The “boss” who does the repair, said it would only take another 10 minutes (that’s 30 minutes for $100). I waited and Tony gave me the vacuum saying it only needed a new brush. I asked him to start it up (which he wasn’t going to do) and he tried to say it sounded great….but I told him that wasn’t how it was supposed to sound. Right as he started arguing with me, it completely died! He was going to try to send it home UNFIXED! He then told me that the problem must be in the actual motor (which is what he said in the beginning) and now he needed to charge me $189. This is INSANE. When I told him that I wanted to get my vacuum back and that I wasn’t going to pay for the repairs, he told me that he’d give the vacuum back, but I would have to pay the $100 for his labor (that DIDN’T fix it). I ended up going home and calling the main guy. He promised to give me back my vacuum and refund the money. Do NOT go to this place. Read other reviews on Yelp…beware.