FedEx Office in Sacramento, CA provides a one-stop shop for small businesses printing and shipping expertise and reliable customer service when and where you need it. Services include copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, FedEx Express and FedEx Ground shipping. Upload documents with FedEx Office Print Online, and have your flyers, brochures, presentations or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Hours
| Friday | 8AM–8PM |
| Saturday | 9AM–6PM |
| Sunday | 12–6PM |
| Monday | 8AM–8PM |
| Tuesday | 8AM–8PM |
| Wednesday | 8AM–8PM |
| Thursday | 8AM–8PM |
Address and Contact Information
Address: 3810 Truxel Rd Suite 100, Sacramento, CA 95834 Phone: (916) 515-1306 Website: https://local.fedex.com/en-us/ca/sacramento/office-1146/?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT
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Review Summary
Monica Najar
I love this store. The employees here are so polite and treat with with respect and kindness. They are always prompt on greetings, service and can honestly say they have …
Monique B
… helpful, and accommodating. A special recognition to Jamie, who truly extended herself to assist me to the finish, as the store was closing. Thank you, great customer …
Sharif Elgamiel
Does this company not train their employees in reads to customer service?
Matt E
Staff went above and beyond to rush a printing order to completion for me. Called and asked about expediting the order, John was really helpful and said he would personally make sure it was rushed. They knocked it out in under an hour, and John called me back to make sure I knew it was ready. Saved me a lot of stress and hassle, much appreciated!
Malisiyana Morris
I’m livid. I was in the store with my husband today and there was about 20 min left before the store closes. A woman walked in to get help with printing out something, but the assistant manager informed her that she was off the clock and they’re closing soon, so she can’t help her.Really I didn’t pay too much attention to that, but being a team leader I wondered why she was still doing work behind the counter off the clock (that’s illegal).Then shortly after a older Gentlemen walked in with his granddaughter by his side asking to have his daughters Graduation certificate printed in the proudest way possible. I was paying attention this time because how proud he was just filled the store. The same assistant manager says to him “umm I’m off the clock and we close in 15min” he says oh and proceeds to walk the the register to ask the lady that’s “on the clock”.This is when I’m interested… The assistant manager then tells the man wait you’ll have to come back next week because the lady at the register doesn’t know how to complete the task. The man is confused and says “is this kinko’s printing and you are still open right?”The assistant manager turns around and throws her hands up and says I’m out. I’m thinking “girl if you’re off the clock you should’ve been out” but I kept my cool because I was with my husband.The man was getting ready to leave the store but then decided he was going to ask the worker at the register. The second he started asking, the assistant manager jumped out the back and decided to announce her position and answer for the employee. Extremely unnecessary and then again proceeds to tell him they close in 12 min. Now my blood is boiling and I’m getting ready to act out in public on front of my husband, but he grabs me back and reminds me we really have to get these papers printed. The man and his 4 year old granddaughter leave.At this point I don’t want to do my services here. Now the man is gone and she proceeds to yell out to the employee that’s on the clock “Did I say something wrong?” The employee says “No” and I yell out YES! but then my husband again tells me to chill out. My blood is boiling but I have to respect my husband’s wishes although we discussed that later.I told him I don’t want to complete our papers here and we can go to staples. He says ok and we walk out. Luckily the man is in his car getting ready to leave.I stopped and informed him that he did nothing wrong and she was the worse. I’m a team lead and that’s not how he should’ve been treated. I told him to go to staples and he did. I know he did because that’s where I saw him while I printed out papers. He thanked me and said I didn’t know what I did wrong. He was so confused on why he was treated like that and so am I.If you’re off the clock but on the floor working, it’s illegal and you should be reported. If you’re off the clock and hanging out in the back, fine. As a customer it’s not our job to know who is on the clock and off the clock. I’m disgusted at how she treated our elders. I pray she reads this understands these words. I’m disgusted how she being who she is treated that particular man being who he is like that(assistant manner-read between the lines on this part).I hate how long this is because most people won’t read it, but this was my outlet. I literally came home and explained all of this to my 14 year old daughter to make certain she does not allow this to happen in front of her and to make sure you never ever ever disrespect your elders, even if they’re are wrong or right. NEVER EVER.Mind you, I left the store with 5 min left before they closed and she made sure to lock that door as soon as we walked out.
Monique B
The experience I had at this Fed Ex location was so delightful. All the workers from top to bottom were professional, very helpful, and accommodating. A special recognition to Jamie, who truly extended herself to assist me to the finish, as the store was closing. Thank you, great customer service!