Imperial Valley Chevrolet Buick GMC Cadillac

  4.2 – 319 reviews   • Car dealer

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Imperial Valley GM is your El Centro Chevrolet, GMC, Buick and Cadillac car dealership also proudly serving Yuma, Brawley, Calexico and surrounding areas. If you’re looking for a new or used car, truck or SUV, as the largest dealership in Imperial valley, we’re ready to help. Imperial Valley GM took over Desert Auto Plaza in 2017, and we’ve made some huge changes in the way the dealership does business. Our focus is on providing the best customer service, and making sure you have a great experience with us from the moment you walk onto the lot to long after you’ve made a vehicle purchase. Above all, we make sure all our customers are treated fairly, and work hard to earn their loyalty.

Service Options:  In-store shopping · Curbside pickup

Hours

Thursday7:30AM–9PM
Friday7:30AM–9PM
Saturday8AM–8PM
Sunday10AM–7PM
Monday7:30AM–9PM
Tuesday7:30AM–9PM
Wednesday7:30AM–9PM

Address and Contact Information

Address: 602 Wake Ave, El Centro, CA 92243
Phone: (760) 592-0414
Website: https://www.ivgm.com/

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Review Summary

Juan Aguirre
Had a great experience at the chevrolet store. Sales person Miguel Dorame was very understanding with my budget and he was really patient with me. I got the truck i …
Cherish James
Great experience, good service, awesome salesman named Eli.
Susie Cajigas
It was covered but it was left in sun causing my windshield to crack pretty bad.
Ko Luangamath
The sales representative Christopher Ramirez was very knowledgeable and provided us with all if not the answers to our questions that we had. He knew so much about the vehicle and he explained all the features in a simplified way. We were very satisfied with our visit and enjoy our new vehicle. We would highly recommend it to our friends and family !
Desert Cruizer
CHOOSING IMPERIAL VALLEY CHEVROLET WAS ABSOLUTELY MY FIRST WORST DECISION FOR THE 2020 NEW YEAR. Let me start off by saying that I purchased my first brand new vehicle from this place and have since then purchased a total of three brand new vehicles and one used vehicle from these guys over the years. My last two vehicles that I purchased were high priced GMC Yukon’s for my wife. Due to the fact that my Yukon’s have for the most part been problem free, I never really had to deal with the service department. UNTIL NOW. My Yukon had some steering issues and I foolishly decided to chose Imperial Valley Auto Service Department as my place for repairs. I had previously replaced many parts hoping to fix my steering issues until I took the vehicle to them. I let them know what I needed and they first informed me that they couldn’t see my vehicle that day and would have to keep it over the weekend until Monday, which I was okay with. I understand that they are a busy high volume business. Well, come Monday I received a quote for the total repair estimated cost. DEAR LORD WAS I SHOCKED. I WOULD HAVE TO TAKE OUT A SECOND ON MY HOME TO PAY THESE GUYS. That’s all fine and dandy if the charges were legitimate, but unfortunately they were not. I had already replaced most of the items they were trying to charge me for and on top of that they wanted to charge me $360 to simply look at my vehicle. So even if I chose to take my vehicle to another mechanic which I should of done in the first place, I still had to pay these guys $360 for nothing. We all learn from our mistakes. And my biggest mistake from this experience was trusting Imperial Valley Chevrolet with my vehicle. They treat you amazing at first to make the sale, but if you need to repair your vehicle HOLD ON FOR A ROUGH RIDE ALL THE WAY TO THE BANK. On a good note, most of the staff are for the most part polite and they did have some very delicious chocolate chip cookies available while you wait for your HUGE INVOICE TO EMPTY YOUR WALLET. I will end on this note, IMPERIAL VALLEY CHEVROLET WILL NO LONGER HAVE MY FUTURE BUSINESS ON ANY VEHICLE PURCHASES. MY HUGE FAMILY AND ALL MY FRIENDS WILL NO LONGER GET MY RECOMMENDATION TO IMPERIAL VALLEY CHEVROLET LIKE THEY HAVE IN THE PAST. THEY WILL ALL KNOW OF OUR EXPERIENCE AND WILL CHOOSE TO TAKE THEIR BUSINESS OVER THE MOUNTAINS TO SAN DIEGO OR EVEN BETTER DEALS TO LOS ANGELES. Thank you for reading!
Torrance Roman
Service rating (idk about sales) but service is technically not the worst out there but when I’m having to take my truck in 4 times for the same issue it would be 4 times in 1 week but cause of weekend and holidays. The employees seem nice but idk what it is but they didn’t even look at part of the problem the first 3 times according to the paperwork and then when I got my truck back last time they took it for a test drive (I’m OK with that) but they brought it back on e with less than 3 miles (estimated by truck) till true empty and smelling like smoke. Not happy.
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