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Service Options: Dine-in · Takeout · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Friday | 10AM–10PM |
| Saturday | 10AM–10PM |
| Sunday | 10AM–10PM |
| Monday | 10AM–10PM |
| Tuesday | 10AM–10PM |
| Wednesday | 10AM–10PM |
| Thursday | 10AM–10PM |
Address and Contact Information
Address: 1230 San Fernando Rd, San Fernando, CA 91340 Phone: (818) 361-0016 Website: http://www.michoacanaplus.com/
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Review Summary
Jenny Cortez
Amazing place, great staff, and good prices
JESSICA VALENZ
The ice cream is good but the music is too loud and the rewards does not work.
Norma Garcia
Clean environment and several flavors to choose from, reasonable prices too.
Shawn Spencer
This place is great. The ice cream is really good and so is almost everything on the menu. The workers are great and friendly. The only bad thing is that the music is always blasting and the line takes a while.
Michael Vaughan
Very good ice cream. Fresh fruits and good environment. Staff is hella nice.
Marizol Garcia
This place lacks good management and business sense. First if your business is based on serving the public, I would think you would want to hire friendly and energetic staff. The staff are not friendly; they are there to do their job and that’s it, and they show it in their lack of customer service skills. There is no customer service friendliness, thank you, you’re welcome, nothing. Yesterday we went to the Michoacana and we were helped by a worker who was so monotone. There was no welcoming or friendliness in the way she interacted with us. She gave off a vibe like she was doing us a favor by helping us. We placed our order and for the 3rd time-in-row they ran out of milk to do milkshakes. I told her that this is the 3rd time in a row that we come and we can’t get a milkshake because you guys say you ran out of milk. The girl just looks at me and doesn’t apologize or offer an alternative; nothing. I told her if you guys are constantly running out milk I think you should buy more so you have enough for your evening customers. She didn’t say anything. At the end when she rung us up and I’m the one that said thank you to her. She didn’t say anything. LA Michoana needs to step it up. They need to hire or train their employees on customer service. They need to stop with that model of giving the customer their ice cream after payment, by the time I get my icecream it’s softens. That’s weird. It make me think that a: they don’t trust their customers or B: they didn’t trust their employees to remember. Either way, I’m not going back. Good products doesn’t guarantee customers, if customer service in not there. I’m not giving them anymore of my $$$$.