3.3 – 254 reviews $$ • Cell phone store in San Francisco, California
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Telecommunications company offering cell phones, wireless plans, accessories & more.
Located In: Phelan Building
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Mask required · Staff wear masks ·
Hours
| Friday | 10AM–6PM |
| Saturday | 10AM–6PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–6PM |
| Tuesday | 10AM–6PM |
| Wednesday | 10AM–6PM |
| Thursday | 10AM–6PM |
Address and Contact Information
Address:
768 Market St, San Francisco, CA 94102
Phone: (415) 402-0640
Website: https://www.verizon.com/stores/details/california/san-francisco/sf-market-247301/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
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Review Summary
Helen Lee
Excellent service and friendly staff
Mimi Fincham
I feel welcome and valued as a customer whenever I come here.
Chris Woo
Great customer service and great prices.
Dave Light
Terrible management and worse costumer service definitely. They gave me wrong advice and when I ended up to the unexpected bill non of them took responsibility. Even store manager did not bother to follow up with his team or response to my email. At least they could apologize but nothing except ignoring. I have never seen this terrible costumer service!
Rubén Francisco Guevara Betancourt
Even after we spent more than 4 hours in this store, even after we must wait 1h 40m to talk to a Costumer Service Representative (normal on Black Friday) to continue an extra 40 minutes conversation with them to get an answer “we will call you back in 10 minutes”, even if we had to stay in this store in person to resolve a problem that became when a Verizon’s Manager in a difference store gave us a completely wrong information coasting us wasting time instead to be relax at home, we were very lucky to get assisted by 2 very professional, respectful and helpful person at Verizon on Market St, I want to say THANK YOU, gracias, merci, Dankeschön, obrigado, grazie, arigato, to CALEB (Manager) and DEVIN (Solutions Specialist) to showed us how much interested they were to resolve our problem. I want to mention as well that we really saw how much they worked for us, following Verizon’s standard and procedures, but better than this is the great attitude, smile and passionate for Costumers they showed to us, seriously guys, you really deserve more than 5 stars. Congratulations to the Manager to keep a great costumer of services because it was much better than excellent.
Philip Toyo Lee
talked several vz stores round city, this store def most knowledgeable and helpful service of all! !
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