3.6 – 299 reviews $$ • Cell phone store in Pasadena, California
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Telecommunications company offering cell phones, wireless plans, accessories & more.
Located In: The Shops On Lake Avenue
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks · Safety dividers at checkout ·
Hours
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
Address and Contact Information
Address:
368 S Lake Ave, Pasadena, CA 91101
Phone: (626) 395-0956
Website: https://www.verizon.com/stores/details/california/pasadena/pasadena-201870/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
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Review Summary
Jess G
Great service by the staff, I waited less then a minute to get help.
aleksia hepner
The manager Sosavon is extremely rude and unprofessional!
Kristy Lisa K.
My family stayed with this company for almost 12 years now.
Korey Hooper
I went to the Verizon store with a charging my phone problem. The Verizon representative was very helpful in solving my problem. I AM VERY HAPPY WITH THE SERVICE THAT I GOT FROM VERIZON.
david peterson
Was pleasantly surprised when I had to purchase a new phone. My old Galaxy 6s had run its course and the battery would just not hold a charge. Had to upgrade do the new Galaxy 10s+. The staff was incredibly knowledgeable. They helped me decide what I needed, as well as, what I should do to transfer all my information.When I got home, I had everything that I needed and their instructions were perfect. While it is difficult sometimes to predict the problems that I might run into, they did a great job of preparing me for problems that I might find.Plenty of parking right behind the Verizon store. And I only had to wait 10 minutes, without an appointment.
Queen B
This place only has one goal, to sell phones and new lines. They don’t have any interest in any other service or care for their clients.My dog got hold of my phone and the screen was slowly bleeding though, customer service told me if I when to the store they can help me save the data I needed. So I did. When I got there I explained to the manager that my screen is slowing bleeding out( that’s the best way I can describe the damage)and I needed to access my data ASAP. He had me wait for my turn which took an hour. By that time I could not see anything on the screen, the representative told me there is nothing they can do cause they can’t access the screen. REALLY!!!I TOLD THEM IT WAS AN EMERGENCY.
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