4.1 – 119 reviews $$ • Cell phone store in Petaluma, California
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Retailer providing wireless plans & a range of phones, devices & accessories.
Located In: Washington Square Shopping Center
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–7PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
Address and Contact Information
Address:
301 S McDowell Blvd Suite D, Petaluma, CA 94954
Phone: (707) 360-1260
Website: https://www.att.com/stores/california/petaluma/201391
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Review Summary
Corvus LLC
I appreciated his stellar service and easy going vibe.
Blah Blah
This location has the nicest people.
Victoria Christine
Hassle free and quality customer service.
Honda N
Love this location! Been looking around for a good location to come get help on my cell phone service. Came here the other day to get an upgrade and Dexter T (Manager) helped me out. He was very helpful and gave me options that fit my needs. Never did I felt pressure or pushed to buy anything. Came out with a phone I really want and very happy. I’ve been to other locations before but didn’t feel welcome there. This location will be my home location from now on. Come ask for Dexter if you guys ever need any help, he’s the best!
K A
I went into this store for a simple issue. Sales Rep Anthony Lopez talked me into changing my plan. I knew there was an issue when the person I believe to be the manager told us to have a good day etc. and I caught Mr. Lopez putting his finger to his lips to hush the manager. I wasn’t sure what the future surprise would be until I received my email notification from ATT. Apparently the promise of a better plan was a lie because I didn’t qualify, even after multiple assurances from Mr. Lopez. After contacting my local ATT store, I was informed Rep Lopez further lied regarding his statement of a emergency line was necessary to receive the multi-line discount. I specifically informed Rep Lopez I didn’t want another line, but he was insistent that I had to have it to qualify for the multi line discount. Well, I did receive the correct information from my Bolivar MO ATT store Rep Caleb who then provided awesome service to assist me in undoing the cost of the LIES Rep Lopez concealed to make his commission!I hope the regional manager reads this post to realize what a lack of candor they have in Rep Lopez. This is exactly why I have issues in trusting sales people. Apparently, Rep Lopez believes winning in life is winning in the short game. Well, Rep Lopez, you won the short game. But in life, it is all about the long game, which you will never win with your lies and deceit!
Liz Beth
They hardly ever answer the phones, don’t greet when we walk in, and don’t keep track of who’s next in line. I was there last Sunday 4/25/21 and it was an absolute nightmare. Just go to the one up the street! Way faster and more professional service.
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