4.4 – 20 reviews $$ • Jewelry store in Concord, California
Zales Jewelers has been America’s diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 437 jewelry stores ready to serve you. Book an appointment today or visit our store in Concord to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches.
Chain retailer offering a wide variety of diamond & precious jewelry in classic & designer styles.
Located In: Sunvalley Shopping Center
Service Options: In-store shopping · In-store pickup
Health and Safety: Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 11AM–7PM |
| Friday | 11AM–7PM |
| Saturday | 11AM–7PM |
| Sunday | 12–6PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
Address and Contact Information
Address:
116 Sun Valley Mall Ste 132, Concord, CA 94520
Phone: (925) 687-2550
Website: https://stores.zales.com/ca/concord/116-sunvalley-mall.html?cid=YEXT
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Zales locations in Concord, CA
Zales locations in Concord, CA. … 116 Sunvalley MallSte 132Concord, CA 94520 . (925) 687-2550(925) 687-2550. Open Today: 11:00 AM – 7:00 PM.
Review Summary
D harmon
We received outstanding telecommunication service from Kay.
S&B Electric
Answering questions and not pushy
Antawn King
She is awesome, her customer service & knowledge is top notch!!
Kevin Tran
Fast and efficient reps, straight forward with pricing
Charles Van Brusselen
I came in looking for an anniversary gift for my wife. I knew what I wanted and when I walked in the store no one said anything to me. I walked around and found what I was looking for and stood by the case waiting for some to even acknowledge me. After standing there for a while with no one helping me I left the store. None of the three women working there said a word to me even as I left. I went to the other end of the mall and dropped a few thousand dollars at a jewelry store where the women were really helpful.
Salvador Pena
I ordered a watch online the watch is made faulty, I have not been able to wear the watch. I then went to the store to return the watch to only be told no we can’t refund you your money because you’re past the 30 days by one day. I was told to call an 800 number which I was on hold for 3 hours before I was able to get a hold of someone to only be put back on hold for another 40 minutes. Finally a different person answered she was very sweet but couldn’t get me a manager on the phone. A week later I was finally able to speak to a manager on the 800 number to only be referred back to the store to see if they could help because they can’t do anything for me. I mean this has been a terrible experience because I am stuck with a watch I can’t wear, basically As long as Zales made their money they could care less about their customers they do not take care of you in any way. Terrible , horrible service I rather burn my money than to spend it at Zales never again
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