T-Mobile

  4.0 – 84 reviews  $$ • Cell phone store in Los Angeles, California

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Friday10AM–8PM
Saturday10AM–7PM
Sunday11AM–6PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM

Address and Contact Information

Address: 422 S Gaffey St, San Pedro, CA 90731
Phone: (310) 521-8747
Website: https://www.t-mobile.com/store-locator/ca/san-pedro/gaffey-5th?y_source=1_MjA3MjUyOC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D

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Review Summary

introvertedone
As soon as you walk into the store you are quickly welcomed by the staff.
Anthony Hosking
Service is ok parking is horrible.
sharyonda
Able to get phone service set-up and phone number ported over.
Saimon Zaffran
At least at this store, you get only reps with either lack of knowledge or extremely poor customer service or a combination of both.They had me back and forth for weeks with nothing but giving me wrong information that made me switch providers, or rude attitude and lack of answers. Also, if they say they will check something and will let you know, FO NOT EXPECT THE CALL BACK. EVER!!!
introvertedone
From my experience coming to this location, the customer service has been extraordinary. As soon as you walk into the store you are quickly welcomed by the staff.Anytime I have an issue with my phone or have questions I go to one specific employee, Edgar. He has been my go-to for the past 4 years because of his extensive knowledge on new phones. He is very educated and informed on new arrivals so anytime you have questions, he has the answers. I really recommend going to Edgar, he makes you feel comfortable every time and overall has such a positive attitude, even on days where they are super busy, he gives you the best service!
Zechariah Agresta
Henry is a BOSS. Catch him in his T-Mobile pink Nikes. Very knowledgeable, patient and thorough. He took his time to resolve my issues and gave me solid advice for my benefit not his commission.
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