CVS

  2.2 – 46 reviews   • Drug store

CVS Health is conducting coronavirus testing (COVID-19). Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays.

Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.

Located In: Riverview Plaza Shopping Center

Service Options:  In-store shopping · In-store pickup · Delivery

Health and Safety:  Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout · 

Hours

Friday8AM–11PM
Saturday8AM–11PM
Sunday8AM–10PM
Monday8AM–10PM
Tuesday8AM–10PM
Wednesday8AM–10PM
Thursday8AM–10PM

Address and Contact Information

Address: 26861 Sierra Hwy, Santa Clarita, CA 91321
Phone: (661) 251-7346
Website: https://www.cvs.com/store-locator/santa-clarita-ca-pharmacies/26861-sierra-hwy-santa-clarita-ca-91321/storeid=9714?WT.mc_id=LS_GOOGLE_FS_9714

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Review Summary

Lorrie Robinson
Rude, inconsiderate, and unprofessional staff including the manager, Lori!
gliblyaware
My family as a whole have been forced to go here maybe a half dozen times.
Brandon Koschik
I asked for my prescription back and refused to used their location.
Deborah
Good cosmetics department, but it used to be excellent! Pharmacy & Store employees need to be re-educated on the basics of CUSTOMER SERVICE (and smile ). One employee is A+++. However, the others require substantial changes in attitude and CUSTOMER SERVICE (noted by glaringly obvious two-star rating and personal experience). Such a beautiful store, too bad MANAGEMENT can’t take the reigns…you do realize that low ratings & unhappy employees are pointing directly at YOU, right? If not, I hope Corporate does. Good luck!
David Cantu
Friendly staff in both store and pharmacy. There’s a convenient dive thru for the pharmacy and 2 self check out registers that speed getting out fast. I like this store!
C. Yun
Scheduled my vaccine appointment four days ago for a specific date and time. The website confirmed by appointment, but didn’t provide any sort of confirmation code or info.Went to my scheduled appointment, but my appointment went completely MIA in their system. It wasn’t in any of their records.Rather than helping me schedule another appointment for a different day, I got the runaround between the person handling vaccination check-in and the pharmacist, both of who passed me back and forth to each other. They gave me a slip of paper with the website and told me to reschedule. The website clearly didn’t work the first time for me. I asked if they could reschedule my appointment since I was already in the store, but said, No, we can’t help you. That’s not our problem.The lack of any sort of accountability or ownership of the situation was a major disappointment. This isn’t something like a simple product return; it’s getting a vaccination to be one person closer to ending a pandemic.I wasted an hour of my workday. I can understand a website not functioning. I cannot understand the lack of customer service especially for something as crucial as a vaccine.
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