HearUSA

  3.9 – 7 reviews   • Hearing aid store

HearUSA is a recognized leader in hearing care and is partnered with managed care organizations across the country. HearUSA has a long-standing commitment to enhance the quality of life in the individual communities in which we serve. It is through our personal care and attention by a qualified skilled, knowledgeable and experienced staff that we can make a difference. HearUSA is the only hearing care program endorsed by AARP.

Located In: Packing House Square

Service Options:  In-store shopping

Hours

Friday8:30AM–5PM
SaturdayClosed
SundayClosed
Monday8:30AM–5PM
Tuesday8:30AM–5PM
Wednesday8:30AM–5PM
Thursday8:30AM–5PM

Address and Contact Information

Address: 18220 Yorba Linda Blvd #312, Yorba Linda, CA 92886
Phone: (714) 993-5652
Website: https://www.hearusa.com/

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6 reviews of HearUSA “The HearUSA Office on Yorba Linda Blvd has cancelled two successive appointments on us in the past couple of months. We are …

Review Summary

Kiran Patel
Excellent customer service.
V MacMath
Did not deliver service or product as they indicated.
Vinh Trinh
I would stay away from this company and this location. They focus on sales and tries to get past their 30 days warranty for return or replacement. The common excuse is to continue trying the hearing aids after they make new calibration to them. Even with the new calibration, no improvement resulted. I file a complaint with my insurance company regarding their practices. They charge twice as much to the insurance, so no reason for them to provide better service after they got paid. As a result, I have to wait another 3 years to get new hearing aids and an exam. Save yourself from the aggravation and go somewhere else or request a new service provider from your insurance company.
V MacMath
Did not deliver service or product as they indicated. Actually didn’t follow through with there intent to provide a trial free period to experience their hearing aides for a week. This was important to me because I am a first time user if hearing aides. Given an appointment was made by them for a week later to trial me with hearing aides, and they called me to confirm the appointment to be provided them…when I went to that appointment they said they didn’t have them and would not be able to provide. I was stunned. They don’t have integrity to support/provide the product they communicate. So. beware….and informed. They say that…but then say well buy them and if you don’t like them in 60 day’s we will figure it out with you. Just a very different message. They would serve themselves better to just be honest….no week trail was intended. Go somewhere else.
Chris Blanke
Great bunch of people that give the hearing test, they explain what they are doing and there findings.
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