Xfinity Store by Comcast

  3.4 – 498 reviews   • Internet service provider

Hours

Thursday10AM–8PM
Friday10AM–8PM
Saturday10AM–8PM
Sunday11AM–6PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM

Address and Contact Information

Address: 3801 Pelandale Ave Suite A-11, Modesto, CA 95356
Phone: (800) 934-6489
Website: https://www.xfinity.com/local/ca/modesto/3801-pelandale–suite-a-11.html?CMP=ORG:OTH:BAU:ALL:COM:GEN:INT5446cc3b393b1

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Review Summary

Gordon Chan
The workers were friendly than my doctor’s office.
Luke Underwood
They cancelled my wife’s service because the previous tenants owed money!
D BOLLINGER
Worst customer service me and my husband has ever experienced from this place
Debra Newton
After trying to get things taken care of over the phone and were told they were each time – they weren’t. Bucked up and drove the 1 1/2 hrs to nearest store. Walked out thinking we finally had accomplished something. Got home to find 3 of our 4 bedrooms no longer were working! Called and explained the situation. Phone tech ran all the tests to find the issue was with them, not us, but didn’t know what it was. Not knowing what to do, she arranged for a tech to come out the next morning! WOW – didn’t know there was service like that anymore – of course it wouldn’t have been necessary if the 4 before her did their jobs correctly. Once there, the tech realized/found that the guy at the store had deleted the 3 now non-working bedrooms from my account!!! Why? How? can you say incompetency? While here he straightened it all out and gave me all new boxes, remotes, and etc. to try and compensate for ALL the inconvenience. Yes, I know this review was for the store but is was a can of worms that involved phone, store and home service reps.
Linda Antemate
Phenomenal Service! I was lucky to have Rex be our Representative today! He is always patient, courteous, knowledgeable and efficient. This Kid is always going the extra mile. Thank you Rex, Excellent Customer Service !
Garold Baucum
Awesome organized Staff. Great even if it’s your 1st time
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