This upscale chain known for luggage & briefcases also sells accessories for business & travel.
Located In: South Coast Plaza
Service Options: In-store shopping
Health and Safety: Mask required · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 11AM–8PM |
| Friday | 11AM–8PM |
| Saturday | 11AM–8PM |
| Sunday | 11AM–7PM |
| Monday | 11AM–8PM |
| Tuesday | 11AM–8PM |
| Wednesday | 11AM–8PM |
Address and Contact Information
Address: 3333 Bristol St Suite #2636, Costa Mesa, CA 92626 Phone: (714) 429-0997 Website: http://www.tumi.com/store/0000001201?y_source=1_MTA5MzIyMzEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Photo Gallery
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Review Summary
Jimmy Lin
Unexpected and great service, friendly and made us felt welcome.
Karina Lara
What a horribly experience, I expected more from a high end store.
Todd Jennings
Great customer service.
Todd Jennings
Great customer service. Elias is fantastic, fun sense of humor, pride in his professionalism, and really focused on customer support. He even provided excellent service long after my bag was purchased and I needed a monogram tag. He made it up immediately moments and mailed it to me with just a phone call. His support extends long beyond point of sale. Small act with a big impact on brand loyalty.
KC Ng
Bad customer service. The attitude of the staffs at this store make me very disappointed. Does Tumi company provide them a training on customer service? Your bags are not cheap so please don’t show the cheap attitude to your customers.
Christopher Diaz
Wow my experience at this store was nothing but professionalism. I called the main phone never of Tumi and they had informed me my credit had disappeared. I wasn’t even in the system .I had no credit. Yet when I went to store the young man remember Ed me ( or at least pretended to) took down my information and was going to look thru his receipts. Thank You