Verizon Authorized Retailer – Victra

  4.4 – 77 reviews   • Cell phone store

Located In: East Lake Village Center

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Friday10AM–7PM
Saturday10AM–7PM
Sunday11AM–6PM
Monday10AM–7PM
Tuesday10AM–7PM
Wednesday10AM–7PM
Thursday10AM–7PM

Address and Contact Information

Address: 20615 Yorba Linda Blvd, Yorba Linda, CA 92886
Phone: (714) 660-0392
Website: https://www.victra.com/?y_source=1_Mjk2ODE1NS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

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52 reviews of Victra – Verizon Authorized Retailer “The staff at Verizon we’re very polite and helpful. They were able … Yorba Linda, CA 92886.

Review Summary

Mike Clinger
Great staff and atmosphere.
Inga Eppink
Couldn’t be happier with the customer service.
Ines Quesada
Amazing costumer service Excellent prepaid phone selection Thank you Dina
Fig Newton
The customer service I received was by far the worst experience I’ve had in dealing with employees. You could not pay me to go back to this store as long as that woman is still working there. She was incredibly rude and condescending when I told her I didn’t have a phone (broken) to log in to their ‘appointment’ system. She continued to try and help out others who got there way after me and actively tried to get me out of the store. Disgusting display of service and you guys should really look into who you hire. Not saying they are all bad but that lady will kill your business. Don’t press your luck and go somewhere else if you like being treated like a human
Olivia
Eddie was professional and courteous. I’d like a screen protector now, BUT your store did not carry the Galaxy S21plus. Will you please call when it’s in? I’ll give a yelp.
Alyssa Kaplan
I was in and out in less than 10 minutes and got one on one personal attention. They made great suggestions and helped me understand how to finish the process safely at home.
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