Apple retail store selling iPhones, iPads & more in sleekly designed spaces.
Located In: Westfield Oakridge
Service Options: In-store shopping
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Friday | 10AM–9PM |
| Saturday | 10AM–9PM |
| Sunday | 11AM–8PM |
| Monday | 11AM–8PM |
| Tuesday | 11AM–8PM |
| Wednesday | 11AM–8PM |
| Thursday | 11AM–8PM |
Address and Contact Information
Address: 925 Blossom Hill Rd, San Jose, CA 95123 Phone: (408) 960-0110 Website: https://www.apple.com/retail/oakridge?cid=aos-us-seo-maps
Photo Gallery
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Review Summary
Adam Jones
Best service I have ever received at any store/restaurant/company in my life.
aidan curley
Great customer service and friendly workers for service requests.
Steve Sun
Super friendly and knowledgeable Genius Bar staff!
Jose Mejia
Alexander had great customer service!! He was ready to find the correct apple watch band for my wife! He made a great connection with us!
Yahya Fouad
Relax you are in apple zone; Today I really experienced the true meaning of costumer service. I was frustrated because it’s been a week since I dropped my beats headphones at the service department, and I didn’t get any response about it since then. After I explained my situation to the service department at the apple store. They start with apologies and offered my a new headphones and also they gave me a small apple headphones. Fast, easy and efficient. Thanks Roger
Corina Cardenas
I haven’t been to an apple store since pre-pandemic. I was unaware you needed an appointment. I felt discriminated against as they were selective on who they allowed into the store without an appointment. A couple and I arrived at the same time and I wasn’t assisted. I couldn’t help but to feel that I was turned away because I was dressed more casual. I am a long time apple customer and recently purchased an ipad pro and wasn’t allowed to purchase accessories.The genius bar floor staff and the supervisor were both very rude. If this situation was handled differently I would not have been so upset. They should have staff available to help assist people in scheduling appointments or purshasing products online. There was zero customer service. They simply tell you to get lost.