CVS Health is conducting coronavirus testing (COVID-19). Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays.
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Friday | 7AM–10PM |
| Saturday | 7AM–10PM |
| Sunday | 7AM–10PM |
| Monday | 7AM–10PM |
| Tuesday | 7AM–10PM |
| Wednesday | 7AM–10PM |
| Thursday | 7AM–10PM |
Address and Contact Information
Address: 18080 Imperial Hwy, Yorba Linda, CA 92886 Phone: (714) 961-1054 Website: https://www.cvs.com/store-locator/yorba-linda-ca-pharmacies/18080-imperial-hwy-yorba-linda-ca-92886/storeid=9492?WT.mc_id=LS_GOOGLE_FS_9492
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Review Summary
Craig Guardia
Nice place to get your meds.
Alicia Straight
Multiple doctors of mine have had the same issue with this location.
Preworkings
They won’t even give me my money or a new card
Skate Ride
Whoever was the lady at pharmacy drive thru today was very rude…. my appointment was at 1140 and I got there at 1143 and there was 1 car in front of me and said where were u and I said I been behind this car for 20 minutes now…. she said well they got here on time at 1140…. lol I said I been waiting 20 min behind this car obviously it’s not 1140 anymore…. then says I didn’t see u behind the car lol when I’m literally the only car behind lol clown
Alicia Straight
For a long time, I have liked this pharmacy. I truly did. They tried their best to help and they have been on top of things consistently. That is until recently. New medications requiring prior authorization sit in limbo. Multiple doctors of mine have had the same issue with this location. My insurance even gave me an authorization number. It’s issues that were given to a lady named Joyce. I have issues and I call. She is almost always the lady answering these calls. She will not let you explain anything, assumes you want things you are not asking for, creating immense inflammation in conversation. Every time I call, she alluded to my being a liar. Today? I have supposedly never spoken with her because she’s “been on vacation for a long time”. I guess they have 2 people that sound exactly the same with the same name. Not really sure. I have a prescription for opiate pain relief and I tried to ask why they were trying to fill a post dated prescription. She assumed I wanted it when they received it and refused to hear me say that she should not be running it early because it has a date on it. She insisted she could not fill it early and refused to hear anything I said. She’s also a fan of putting me on hold without making sure I know she’s putting me on one. Today she says she sent prior authorization request to my doctor who did not receive it. Not any time she claimed to send it. Not once. They are doing it because I called and asked what was going on. Before this? It was a whole different doctor in a whole different location with a whole different umbrella of corporate offices. I had to call them directly too. They sent it, so I called insurance, they sent it to this pharmacy, who did not see it and opted to tell me I was lying then too. Also, apparently the insurance authorization for medication is useless according to Joyce here. My whole intention of calling today was to (3rd request) stop automatically refilling medication when I have another at a higher dose. Filling full monthly doses for the same medication at 2 strengths should have automatically been a red flag, but it was not. I had a lovely screaming match with Joyce today because she honestly angered me so much by alluding (strongly) to my being a liar without listening or allowing me to finish a single sentence. I asked her to please just listen to everything I am saying before assuming she knew what I was saying, because every time she was wrong. She condescendingly said “oh, ok…..” and when I said what I wanted again? She responded with “hello? What? Can you repeat that?” Meaning she also refused to hear what I said. Again. Then she threatened to hang up on me because I got louder. Eventually yelling over her what my phone number was because she would not stop interrupting me. All she did was escalate the issue to my seriously being overly angry because she won’t listen and she won’t do anything about anything I’d be surprised if she didn’t do this to others with interactions with her. Looks like it’s time to see about shifting all my medications to Walgreens just up the street with a drive thru option as well. I’m done not being listened to and having someone try really hard to make me more and more angry. Joyce should not be the point of contact for anything customer service related. If she had a bad day once? I would not have been so angry. It’s every single interaction I have had with her is garbage, and she’s also the main one answering the phone.
Laura Fischer
I use to go to B&B Pharmacy. They were pushed out by big Pharma. CVS took over my medication. It was not only more expensive. They played big brother. SHAME ON BIG PHARMA