U.S. Bank Branch

  2.2 – 9 reviews   • Bank

Hours

Thursday9AM–5PM
Friday9AM–5PM
Saturday9AM–1PM
SundayClosed
Monday9AM–5PM
Tuesday9AM–5PM
Wednesday9AM–5PM

Address and Contact Information

Address: 2125 Second St, Livermore, CA 94550
Phone: (925) 455-6060
Website: https://locations.usbank.com/index/california/livermore/livermore-branch.html?utm_source=google%20my%20business&utm_medium=listing&utm_campaign=visit%20website

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Review Summary

Michelle May
The service is ideal, but there is no urgency around this place.
frankie wasp
If Wells Fargo can fully staff their branch during COVID why can’t US bank ?
Zen Saldivar
Fantastic experience with this bank.
Michelle May
Be prepared to take a break going to this branch, they are really slow! The service is ideal, but there is no urgency around this place. Also I wish they trained every teller to be a universal banker, this would really come in handy when there is rush hour or a pileup of customers. Lastly, when is US Bank going to start letting us withdraw 100 dollar bills??? Please share my feedback and get back to me…
frankie wasp
Very poor customer service at this specific branch. The manager will come out to greet the customers in line to state that she is very sorry but her tellers will be with us asap. I have been a customer at this branch (Livermore on second street) for many years and the customer service has reached a new low IMO. At my most recent visit today only one teller window was open. The manager stated that her only other teller was on a break. The manager did not offer to jump in and help but returned to her desk while the line of customers continued to grow. The bank had four banker desks and five teller windows yet only one teller present. I also bank with the Wells Fargo branch across the street and they have all their bankers desks manned and five to six tellers helping customers every time we visit. If Wells Fargo can fully staff their branch during COVID why can’t US bank ?
Tarundeep Singh
I went to Livermore bank on second street and due to their server down they told me to wait and then after 30 min they suggest me to go to Dublin and called somebody at this location to be there as they are sending some customer as it’s very urgent.I somehow make it to be here 4:53pm and found that they already closed even though they know that the customer is on the way.This bank should be shut down as they don’t care about their customer and are not responsible at all.Shame on us bank employees who don’t keep their words and treat their one of the oldest customer like this.
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