Ashley HomeStore

  4.4 – 753 reviews   • Furniture store

Retail chain with a variety of signature home furniture, decor, & accessories.

Located In: Quaker Crossing Retail Center

Service Options:  In-store shopping · Curbside pickup · Delivery

Health and Safety:  Mask required · Staff required to disinfect surfaces between visits · 

Hours

Tuesday11AM–8PM
Wednesday11AM–8PM
Thursday11AM–8PM
Friday11AM–8PM
Saturday11AM–8PM
Sunday11AM–6PM
Monday11AM–8PM

Address and Contact Information

Address: 3405 Amelia Dr, Orchard Park, NY 14127
Phone: (716) 539-5220
Website: https://stores.ashleyfurniture.com/store/us/new-york/orchard-park/7710000319?cmpid=ls-&utm_source=Local&utm_medium=LocalSEO&utm_campaign=LocalSearch

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Review Summary

Charlotte Syroczynski
Thanks Dave and staff at the desk, for explaining check out process.
Chai Clendening
Wonderful furniture and prices and lovely service
ADIANEZ MERCADO
I Received Partial Delivery Which Included My Kitchen Table And My Ottoman.
Heather St.Amand
If I could give less than one star I would!!! We ordered a livingroom set. Waited MONTHS for it to be delivered. We finally got a message that 2 out of our 3 pieces were ready for delivery with delivery dates attached. With our work schedules we had to find someone who could be there for the delivery. When we replied only 3 days later their response was Unfortunately, during the wait your loveseat has been reassigned to a different customer and we only have the sofa available. Are you kidding me?! We had to wait months but Ashley’s couldn’t wait a couple of days? Furthermore they couldn’t even pick up the phone and call BEFORE they gave our furniture away to someone else. BAD Business Ashley’s!!!
Ed David
So ordered a love seat and couch waited 3 weeks for delivery. They deliver it and the love seat was so damaged it was unusable we refuse it. They leave we find the couch is ripped and missing pieces. I lose my mind they give me a good deal on the chair for the set. Now I get off the phone with them and it will take another 4 weeks for delivery. So now we get to live on one broken couch for a month. Do not buy from this place!!! the sales people are very nice but they have no control over anything!!! 4000$ waste of money.So second delivery went better I’m still missing parts under the recliner all of them. There is supposed to be a bar here to keep the fabric from ripping when kids crawl on them they have the nerve to tell me it’s discontinued so take the bracket off then… Never again will I go here… Save yourself the headache
Morgyn Sweetser
The gal that helped us did amazing! Showed us great products!Now I get it is covid. But it took 4 months to get a couch, then the delivers dented our wall.Our bedroom set took 2 months. Then one of our bedside table wasn’t working.If you want fast delivery of furniture. I don’t recommend Ashley. Good products though.
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