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Hours
| Thursday | 8AM–5PM |
| Friday | 8AM–5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM–5PM |
| Tuesday | 8AM–5PM |
| Wednesday | 8AM–5PM |
Address and Contact Information
Address: 1444 El Camino Real, Belmont, CA 94002 Phone: (650) 595-1200 Website: http://www.5starautoservice.com/
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Belmont Auto Repair – 5 Star Auto Service Inc.
5 Star Auto Service Inc. is a Belmont auto repair facility that provides quality auto repair and maintenance services to the Belmont community since 1980.
5 STAR AUTO SERVICE – 1444 El Camino Real, Belmont, CA
72 reviews of 5 Star Auto Service “Helpful front office. Affordable prices. ASE certified. Professional and quick service. Five stars for Five Star.”
5 Star Auto Service Center – Belmont, CA | AAA Approved …
Every AAA Approved Auto Repair Facility undergoes a comprehensive investigation and meets stringent quality standards. You can trust in the AAA name and …
Review Summary
Steve Donahoe
Easy to get an appointment, the work is done quickly and the price is very fair.
Lynn Kunesh
Great customer service, great car service.
Sam Mahshi, MBA
I had a great experience from the guys from front desk to shop to delivery.
Edmar Rocha Junior
Friendly staff and great work done on my scion. I definitely recommend 5 Star. Fady is the real deal!!
Ovidiu Feodorov
Deceitful, and once caught on to the fact, aggressive and rude. Not only that I would not go there again, but I would go to some lengths trying to convince friends not to.I’ve brought the vehicle into the shop for diagnosis of intermittent start problems. 5 Star Auto Shop recommended replacing the starter, and few other things, including back wheel brake shoes and drums. Their official documentation mentions that the shoe thickness 1.0 – 1.5 mm, in writing. The copy of the document is attached.Unfortunately for them, and totally unrelated, I had a recent wheel inspection and a report saying that the back-wheel brakes are in good condition. That made me seek a second opinion, for the whole thing, especially the ignition problems.It turned out that the problem was not the starter, but the alternator. A specialist will tell you that a starter is much more expensive to replace, at least for Honda Accords, as more labor is involved. I suspect 5 Star Auto Shop would have found out during repair that the alternator is also defective and would have recommended the replacement, at a discount. Under that circumstances, the whole thing would have looked almost like a good deal, and turned them into the subject of my gratitude. In any case, another company replaced the alternator and the car starts fine since.As for the brakes, a new inspection performed by a specialized shop *after* 5 Star Auto Shop reported 1.0 mm thick brake shoes, revealed that that the back-wheel brake shoes – all four of them – are in good condition (4 mm) and do not require servicing. The drums are also in good condition and do not require servicing. The copy of the report is attached.At this point, and in my opinion, 5 Star Auto Shop’s behavior might be considered as verging on fraud.After presented with evidence and asked for diagnostic procedure refund, the clerk became aggressive, and started to use expletives that cannot be reproduced here.Avoid, unless you do not care about being deceived, are OK with paying a lot more than necessary, and are also OK with the f*** word used on you.
Kelsey Yoshimura
I couldn’t get a hold of my usual place for my oil change so reached out to 5 Star Auto. Things are obviously different during COVID but they were easy to work with. I ended up needing more work than just the oil change I came in with (but this wasn’t unexpected – I was warned during my last oil change at my previous place that my brakes would need to be replaced at my next visit) but I am confident with the job they did. Overall was a more pleasant experience than my usual place so will be coming back for sure.