Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.
Located In: Malibu Village
Service Options: Takeout · Delivery
Health and Safety: Mask required ·
Hours
| Thursday | 10:30AM–10PM |
| Friday | 10:30AM–10PM |
| Saturday | 10:30AM–10PM |
| Sunday | 10:30AM–10PM |
| Monday | 10:30AM–10PM |
| Tuesday | 10:30AM–10PM |
| Wednesday | 10:30AM–10PM |
Address and Contact Information
Address: 3822 Cross Creek Rd, Malibu, CA 90265 Phone: (424) 644-2184 Website: http://www.chipotle.com/
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Review Summary
Evan Tipton
They have great food and are like most Chipotles that have amazing food. They also are close to other stores.
Cassidy Cara
Sweet staff, fresh food and great prices!
Axel Garcia
They have good customer service but barely give you chips and meat on your food
Alan Coryell
So I created a mobile order, as I always do, and ordered a burrito bowl. When I was finally back at work for lunch I open my bag ready to eat my meal that I just paid $13.47 for and to my surprise I find this. I had not taken one bite out of it, yet I my looks like someone has. This is outrageous. If it were possible to post this review, with zero stars, I would. On top of this the staff were slow and had minimal coauthored service skills. Thumbs down chipotle.
Erikca Wilson
I normally don’t write poor reviews however, this restaurant has forced my hand. Three of the employees were attending to two customers who had ordered two bowls. When it was time to service me, all of them fussed over going on their breaks at that time, leaving the guy to serve me (I should’ve walked out then). I gave my order which was a steak salad with cauliflower rice. I asked for the juice from the beans and salsa to be drained off before they add it to my food, I was ignored. I wound up ordering a salad, chips and gauc, and a large drink. After my food was being rung up, The cashier pushes my food toward me and walks away to serve another customer who was ahead of me and get his drink without saying anything to me and with my food without a bag. I asked if there were no more bags. She comes back over and places a bag on the counter on the counter and walks. She never asked me about what drink I wanted (as the employees have to prepare the drinks), she just left to serve this other guy and didn’t say anything farther to me. I hate that I was treated this as if I was bothering them or unwanted in the restaurant.
Jasmine Arfai
The costumer service was horrible. The employees were terribly rude. The employee was yelling and attacking us. She made a huge scene. They wouldn’t let us sit outside because they didn’t have enough employees. We had no where to sit. The customers were sitting on the grass! The employees were mocking us. We have been coming to this Chipotle for a few years now and I am just in terrible shock. Never coming here again!!