Janet Forman
He is detail oriented and takes great pride in his work.
Paul Boccellari
All of the subs were friendly, timely, clean, and produced high-quality work.
Scott Jokerst
My wife worked with their designer to scope out the bathroom and bedroom remodeling, front door replacement, lower level window and door trim replacements, and multi-room painting. Once I understood what she wanted, I worked with the entire team assembled by New Key to make sure it all happened. Everyone involved was professional, honest, knew what they were doing, and devoted to high precision and high quality. I expected good quality. What we got was amazing. New Key focuses on establishing expectations for price, look, quality, and schedule and then either delivers on or exceeds those expectations. They are candid and responsive. I would recommend them for any remodeling or construction job you have in mind. If I had a complaint I would give it, but I don’t have any. On principle, I never rank anyone 100% excellent. I would rank New Key 99.995% without reservation.
Paul Boccellari
After researching and interviewing several local contractors in the Pleasant Hill area, we chose to work with Reggie and the New Key Construction team to complete our kitchen remodel and update the flooring in the main areas of our house. From the start, Reggie was responsive and thoughtful in his approach to our scope of work and dedicated a lot of time to thoroughly review our wishlist, budget, and timeline as the project took shape. He was open, honest and realistic in every conversation and made us feel comfortable and ready for the work ahead.Elle was our Project Manager and did a terrific job organizing the build schedule and juggling all of the moving pieces from start to finish. Even with covid-related material delays, she pushed hard to keep our project on track and stayed in constant contact with all of the vendors and contractors involved. She was quick to flag any issues that came up, explore solutions when needed, and took the time to make sure we were happy as the project progressed. She and Reggie were receptive to feedback and accountable when issues arose (fortunately, all were relatively minor).It is evident that the New Key Construction team has a great working relationship with their subcontractors. All of the subs were friendly, timely, clean, and produced high-quality work. Having lived in the house while the work was completed, we could see first-hand that no corners were cut and nothing was overlooked! As an added bonus, they utilize the Buildertrend platform, which made it easy to track our finances, view when specific work was scheduled, and stay aligned on change orders.It is obvious that Reggie and New Key take pride in their work and truly want what’s best for their clients. We had a great experience and love our new kitchen and floors!
Ashley Ortega
I bought an older home in Concord and moved in only to discover, during an easy re-flooring project with New Key Construction, that the old owner improperly installed appliances when I purchased that led to months and months of water damage in my kitchen! I was panicked – we had already spent a lot of money on the house and now we were looking at extensive water damage and mold in two major rooms of our home.Reggie and his team helped me every step of the way. Because we were already working together on my flooring project, I didn’t event think about calling anyone else. Reggie helped me coordinate with my insurance company and get the coverage I deserved, and what could have been money out of pocket, got covered and helped me totally rebuild my kitchen (where the water damage was) into a gourmet MASTERPIECE. This kitchen was so outdated when I moved in – I hated it. Now, it’s my favorite room in the house and it raised the overall value of my home so much. Reggie and the team also helped me update my bathroom as well as my master closet (a custom job). After pics posted here.If you’re looking for an honest contractor to help you remodel your home, I strongly recommend Reggie and New Key Construction.