west elm

  3.2 – 93 reviews  $$$ • Furniture store in Eastchester, New York

Chain retailer offering a huge selection of modern furniture, home accessories & kitchen items.

Located In: Vernon Hills Shopping Center

Service Options:  In-store shopping · Curbside pickup · Delivery

Health and Safety:  Mask required · Staff wear masks · 

Hours

Monday10AM–7PM
Tuesday10AM–7PM
Wednesday10AM–7PM
Thursday10AM–7PM
Friday10AM–7PM
Saturday10AM–7PM
Sunday11AM–6PM

Address and Contact Information

Address: 678 Post Rd, Scarsdale, NY 10583
Phone: (914) 725-3861
Website: https://www.westelm.com/stores/us/ny/scarsdale-at-vernon-hills/

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Review Summary

Michele M
Large selection of lovely furniture and accessories for small spaces.
Rosemary B
Table was damaged so I refused delivery.
Bushra Al-Fusail
For god sake why would I return the item in the first place!
Jennifer Zuluaga
This West Elm location was just amazing. Beautiful furniture but most important great staff. So helpful and organized. The manager Marisa went above and beyond for me to get my hands on all the pieces that I wanted. She had to source them from multiple locations and was happy to do it! I highly recommend this store location!
Cesar Blanco
Love this place. Bought all my furniture from West elm. This location is very nice and the staff is very pleasant and helpful.
L D
DO NOT SHOP AT WEST ELMI purposely went in-store to order my sofa, so I could measure what I was ordering and save any issues.4 weeks after ordering my Sofa the wrong size arrived, sent in error by West Elm.This issue was resolved leaving me without a sofa for another 4 weeks.. the correct sofa eventually arrives and we notice West Elm had not added the gift card we used on our original order onto the corrected order.I have phoned 7 times in 2 months and been promised on 7 different occasions that I would be refunded the amount owed, I have still received nothing.This is absolutely disgusting customer service,I will be telling everyone I can about this incident and do my best to save people the trouble I have experienced.ANYONE READING THIS PLEASE VISIT WEST ELMS TWITTER PAGE, HUNDREDS OF POSTS EVERYDAY FROM UNSATISFIED CUSTOMERS.
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