3.4 – 125 reviews $$ • Cell phone store in San Jose, California
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Telecommunications company offering cell phones, wireless plans, accessories & more.
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Mask required · Staff wear masks ·
Hours
| Friday | 10AM–7PM |
| Saturday | 10AM–7PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–7PM |
| Tuesday | 10AM–7PM |
| Wednesday | 10AM–7PM |
| Thursday | 10AM–7PM |
Address and Contact Information
Address:
1150 S King Rd Suite 10, San Jose, CA 95122
Phone: (408) 347-8535
Website: https://www.verizon.com/stores/details/california/san-jose/san-jose-king-338018/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
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Review Summary
Nathan Villagomez
Good people good service
Pete Royston
Clueless and unhelpful staff.
Lilian C
I waited an hour and 20 minutes until I was fed up and told them so then left.
Richard Sudaria
Verizon automatically updated my Samsung Note10, and phone’s stuck on the Verizon checking apps screen/won’t load to start phone. I went to the closest Verizon store, and will wait a few days for a replacement Samsung Note10. Expecting arrival tomorrow… will update to 5 stars after I’m able to transfer all my apps onto the replacement phone.
Ezequiel Peña
I’d drive for 20 minutes to get here , They didn’t take care of me, they didn’t let me in, they close before the schedule that should be. They should have consideration and respect for the client. They don’t care about helping. Whoever I just don’t recommend this place
Caesar G
Verizon phone support had me running in circles for over a month trying to resolve a billing issue I had that was Verizon’s fault. Visited the store to try resolving the issue. I was lucky enough to have Alejandra (Allie) help me. She really advocated for me with the Verizon phone support and we were able to have a month-long dispute resolved in a matter of minutes. Very grateful for Allie and the great customer service she provided. Went above and beyond compared to the Verizon phone support which was not very helpful in the matter.
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