The UPS Store #1165 in Irvine offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services – locally owned and operated and here to help. Stop by and visit us today – Alton Square At Alton Parkway And Jeffrey Road.
Store offering shipping, packaging, printing & other services, plus office supplies.
Located In: Alton Square
Hours
| Thursday | 8:30AM–6:30PM |
| Friday | 8:30AM–6:30PM |
| Saturday | 9AM–5PM |
| Sunday | Closed |
| Monday | 8:30AM–6:30PM |
| Tuesday | 8:30AM–6:30PM |
| Wednesday | 8:30AM–6:30PM |
Address and Contact Information
Address: 5405 Alton Pkwy Ste 5A, Irvine, CA 92604 Phone: (949) 559-5470 Website: https://locations.theupsstore.com/ca/irvine/5405-alton-pkwy?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
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49 reviews of The UPS Store “Amazed by the professionalism of the workers and the store is very nice. New and modern. I was suprised to see that the workers …
Review Summary
Matt Welche
If I could, i’d give it a dont waste your time here rating.
Joe Hinshaw
Horrible service and prices are way high.
Rahul Devnani
The employees and the manager are rude.
Ajay Kolli
Worst store over. A zero rating is good enough. They charge for the tape , charge for the print out of the shipping label as well . The Asian man who works here is rude and sucks . They are interested in minting money only .I advise public to avoid this UPS store . I advise public to understand why a 2.1 rating is given to this store.
Patricia Chavarro Ortiz
The worst delivery service ever in the world. I’ve been expecting my delivery for 15 days, and I paid for priority shipment, and they have postponed every 2 days my delivery. To track the delivery, the website doesn’t show enough information, they need urgent process performance and quality service
H Harwood
Today, I filed a complaint with corporate against the employee Michael. As I was waiting in line, Michael was assisting a woman who struggled with English. I witnessed him mock her and be extremely unprofessional towards her. He lacked any type of motivation to discover what she was asking for. He dismissed her openly and rudely interrupted his fellow employee (who was busy with a customer). This employee needs to be reprimanded and re-trained. He is severely underqualified to be dealing with the public. Then not only did I witness him being an awful human being to this elderly woman. He also denied me being able to ship out a box containing Electronics and Wine. I told him how that is possible when I spent over $100 in shipping to send a BOX full of wine across the U.S. with the help of a different employee in December of 2020 and now he is telling me different? I have no issues with this location just simply this particular employee. I will take my business elsewhere if UPS does not care enough about the type of employee behavior being displayed. How a company and it’s employees treat their customers should matter to anyone and I hope that this review helps those that want to make sure that where they are spending their money is going to companies that treat their customers with a basic level of respect and kindness.