T-Mobile

  4.0 – 62 reviews  $$ • Cell phone store in San Jose, California

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Located In: Plant Shopping Center

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Friday10AM–8PM
Saturday10AM–8PM
Sunday11AM–6PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM

Address and Contact Information

Address: 1 Curtner Ave Suite 30, San Jose, CA 95125
Phone: (408) 287-1756
Website: https://www.t-mobile.com/store-locator/ca/san-jose/curtner-monterey-hwy?y_source=1_MjA3MDQ5OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D

Photo Gallery

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Review Summary

Sandy D
This store and it’s staff go above and beyond normal customer service.
Phuong Tran
We will bring our business else since you don’t see us a valued customers.
Carlos Aguevara
Usually very busy place but the staff do their best.
Jinal Shah
Amazing customer service!! Ask for Juan. He is extremely knowledgeable, professional and helpful. I would highly recommend this branch!!
Sandy D
This store and it’s staff go above and beyond normal customer service. They helped with every aspect of my cell phone needs. I would recommend this branch above many many others.
Tonio Hernandez
I’ve had a T-Mobile plan for years and this is the worst service I’ve ever received sitting outside with five employees staring at me Doing nothing on top of that there is a rather large female employee with a bad attitude Made my experience at this location horrible.They have no kind of Structure or set up on how customers are to gain assistance. Upon walking up to the location had to ask another customer if there was a line before entering the store. Then when I try to walk in the store I was told rather rudely that there was only four people allowed inside at which point I asked if there was a line and instead of receiving a simple answer of where a line was I was pointed in a direction and told to check in. There are no signs or designated areas or person to check in with and nobody help me as the same employees that were outside we’re just sitting there listening to music and doing nothing. I will never use this location Again and I am questioning whether I want to remain with T-Mobile in general.Do yourself a favor and avoid this location, the location Near McKee and Capitol much more helpful and structured
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