Verizon Authorized Retailer – GoWireless

  4.1 – 53 reviews  $$ • Cell phone store in Huntington Beach, California

Welcome to your neighborhood Verizon Wireless retailer! The Huntington Beach, CA, GoWireless Verizon Authorized Retailer is conveniently located in the Beach Promenade shopping plaza on the corner of Beach Boulevard and Atlanta Avenue. We’re between Juice It Up and Tutti Frutti, close to Starbucks and Boardwalk Burgers. On your way to the Surf City USA Marathon, the Beachcruiser Meet, the APV Volleyball Tournament, or Surf City Surf Dog? Stop by and check out the latest generations of Android, iPhone, and Samsung smartphones, as well as leading-brand tablets for every budget. We help you learn how to use your new wireless device, too.

Located In: Beach Promenade

Service Options:  In-store shopping · Curbside pickup

Hours

Thursday10AM–6PM
Friday10AM–6PM
Saturday10AM–6PM
Sunday11:30AM–6PM
Monday10AM–6PM
Tuesday10AM–6PM
Wednesday10AM–6PM

Address and Contact Information

Address: 21014 Beach Blvd, Huntington Beach, CA 92648
Phone: (714) 536-9000
Website: https://www.gowireless.com/stores/ca/huntington-beach/huntington-beach-beach-promenade/?y_source=1_NTkxNDYzMi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

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Review Summary

CHAD SMITH
That is the best customer service I’ve received.
Katie Armstrong
One of the customers is elderly and unable to work a phone.
Kim Aschenbrenner
The other employees at this Beach & Atlanta location were very helpful as well.
Faith Wagner
I was charged a transfer of information fee when I bought a new phone. I was told by the staff that I could contact Verizon and ask for them to remove this fee as it was a new policy. I contacted Verizon and they told me that the store was an independent go wireless store and it was their fee. I am disappointed with the dishonesty of the store.I am following up on my review. I was contacted by Amir. He did listen to my concern and sent me a Verizon gift card for the transfer fee that I was charged by the store as described above. He did apologize for the bad experience I had at the store. I appreciate him reaching out and taking ownership for the mistake.Thank you.
CHAD SMITH
Amir went above and beyond. When I walked into the store Amir politely greeted me. He provided the best customer service experience my mom and I came so I could get my upgrade and he mentioned how we could save on unlimited plan so we switched and he helped me put my screen and case on. He also taught me how to use the newest iPhone because I had the older iPhone 6s Plus so happy with my upgrade and new camera. Amir thanks for All your help and for all the time you spent with us. That is the best customer service I’ve received. He offered his business card in case I had any questions later after leaving the store.Definitely one of the best experiences I’ve had at a Verizon store.I wanted to give him a tip but he wouldn’t take it! Give this man a raise!
Doug Steckman
Major kudos to this store that was able to deliver a great experience in outfitting me with great equipment, transferring data, making me feel safe amidst the COVID19 pandemic. This was done with knowledge, skill, and efficiency. Fortunately I was helped by a store manager. Another fortunate item is that they carried an item that I had researched.
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