3.2 – 219 reviews • Cell phone store
The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Bakersfield can visit our store at 5616 Stockdale Hwy to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. This location offers repair services for Sprint Customers.
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Located In: Stockdale Village Shopping Center
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
Address and Contact Information
Address:
5616 Stockdale Hwy, Bakersfield, CA 93309
Phone: (661) 327-3762
Website: https://www.t-mobile.com/store-locator/ca/bakersfield/stockdale-hwy-stockdale-village-ln?y_source=1_MTcwMTM3MzgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Review Summary
John Becerra
Like the people that work tbere good service
Yesenia Montoya
I went to Delano on Main Street received the best customer service.
Misty Minnick
Today sprint lost a customer for 10 plus years due to horrible customer service.
Tony S
One of the worst customer service I’ve ever experienced. Me and my 71 year old grandmother went here and asked for a new phone because her charging port on her phone wasn’t working. The person who helped us, Nik Chalmers, was extremely rude and gave her a nasty attitude. He treated her very poorly and didn’t help up out one bit! He wasn’t even paying attention at times and sometimes ignored us when we asked him questions. We never received the phone as of yet and are still waiting for a response from T-Mobile. A terrible experience; and If I would, I would rate 0 stars.
Joe Traveler
Terrible, rude, don’t care attitude. Sprint has really gone downhill in the last 5 years. Online website is a joke, over complicated log in process. Can never do what they say by yourself always need to call outside the US numbers with hard to understand filipinos or DR. Signal coverage was terrible but gotten a little better. Phone selection sucks. My visit today totally failed calling Sprint I was told to go to my local store but the store said even newest phones they don’t stock much of the basics like correct SIM cards.
Tanya Lopez
Great experience with your store! Your staff is very knowledgeable. They answered all of my questions with patience and were very kind. Your manager, Clara was so nice, she made me feel very comfortable and I’ll be switching from AT&T very soon.
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