7-Eleven

  3.3 – 11 reviews  $ • Convenience store

To maintain a safe and clean environment your local 7-Eleven may be closed between 12am and 5am daily for enhanced sanitation measures. Some stores may be temporarily closed for sanitation. At 7-Eleven, our doors are always open, and our friendly store teams are ready to serve you. Our fresh, fast and convenient hot foods appeal to any craving, so your on-the-go meal can still be delicious! Come in to any 7-Eleven store and you’ll find a broad selection of fresh, high-quality products at an everyday fair price, along with speedy transactions in a clean and friendly shopping environment. Visit your neighborhood 7-Eleven for all your everyday needs and text 7Rewards to 711711 to download the 7-Eleven app and join 7Rewards today!

Convenience chain offering grab-&-go bites & beverages, plus assorted newsstand items.

Service Options:  In-store shopping · Delivery

Health and Safety:  Mask required · Safety dividers at checkout · 

Hours

FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours

Address and Contact Information

Address: 460 Woodside Rd, Redwood City, CA 94061
Phone: (650) 365-0151
Website: https://www.7-eleven.com/locations/ca/redwood-city/460-woodside-road-25411

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Review Summary

Sandeep Kumar
The staff is nice and have all the stuff i need
Charlie Cinotto
Excelent store great nice people!!!!
Grace
I then asked to clarify “so there’s a $4 fee to deposit my money?”
Grace
If I could leave 0 stars, I most definitely would.I came into this 7-Eleven store on 5/6/21 to purchase two drinks and to deposit money onto my card at the register. This was my first time being inside of a 7-Eleven, so I wasn’t too familiar with anything.The clerk at the register, Satpal Singh, had a disgusting attitude from the start. I told him I wanted to pay for my drinks with my card and then load money onto my card. Already, he seemed to be irritated with the transaction at hand. I informed him it was a rather large amount of money before even taking it out of my pocket. He said nothing. As soon as he saw that I had a wad of 20s that I needed to deposit, he started talking at me like I was purposefully wasting his time and was saying nonsense like people are going to come in and hurt us. And steal all the money. This is during broad daylight and I purposefully waited until no one else was at the counter. I allowed him to continue on his rant about how I should have known they only accept 100 dollar bills (he said it takes too long to count 20s and put them in the safe. Upon calling and filing a complaint with corporate, I was informed that this is not an actual policy.) I had even told this employee this was my first time at a 7-Eleven. The least he could do was be patient with me or politely inform me about his made up policy.Satpal then said he would only accept $500 to deposit (half of what I had). As I was counting the money to give to him, he continuously interrupted me by yelling “four dollars!” at me and making me lose my concentration. I then had to stop counting and ask him what in the world he was yelling four dollars at me for and all he said was “Fee!” In an even louder voice. I then started counting my money again to hand to him, but he again interrupted to yell at me and say “Don’t count! I will count! You don’t count!” And demanded I hand over my money to him. I then asked to clarify “so there’s a $4 fee to deposit my money?” He then got an even worse attitude with me about it and got even harder to work with. I asked him multiple times why he was being so disgusting and rude to me. He then said he wasn’t being rude and that I was wasting his time. After getting nowhere with this man, I ended up cancelling my transaction and he then told me to get out and was incredibly disrespectful and rude. Again, I asked why he was being this way and he responded by asking what I wanted from him. I told him I didn’t want anything from him and he told me to leave, so I told the man you know what, you have a good day and as I left I called him a f***ing a**hole.After filing a report with corporate, I receive an email from Satpal himself since he’s unfortunately the manager stating that everything I said in my statement was pretty much false and that I “abused” him when I called him an a**hole as I walked out the door.Had this employee exercised his ability to effectively communicate and be patient with me, this situation would not have happened. Unfortunately, it seems that English and communication skills aren’t a requirement for this job.TL/DR:Owner is a jerk who doesn’t care to acknowledge you’re a human. Call corporate if you have any trouble, but I say just take your money elsewhere.
Alberto R.
Today January 9th 2021 around 5:15-5:30 I went to this 7-11 located 460 Woodside Rd Redwood City to buy my regular super lotto ticket, but the cashier didn’t want to give me the ticket unless I hand it the money then I told him is that a new policy? He said yes, told him show me where it says. He suddenly got angry and told to leave the store I said why then he tried to intimidate me telling me that he was going to call the policy…long story. Don’t go when this guy is in the store, very rude. I’m a regular customer. Bad customer service.
Alessandro Borges
I ordered a whole pizza and the attendant said he wasn’t going to make it, I asked if he had finished the pizza and he said he had it but he wasn’t going to do it, what a neglect and lack of respect for the good consumer, I never put my feet here again, he was very ignorant.
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